Asset Analyst
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Job overview
We are looking for a highly motivated and enthusiastic individual to work with the IT Asset Management team assisting with stock control, stock reporting, and provision of replenishment services ensuring stock levels are maintained. The role is responsible for responding to requests for equipment according to agreed service standards.Supporting and assisting operational teams with site visits for inventory audit to validate the status of assets and coordinating receipt and dispatch of assets. Contributes to the effective and consistent provision of SCW IT services by providing IT Asset administration, across all IT operational services, to agreed standards and service.
This role has been assessed against the eligibility requirements for a skilled worker visa, we regret to inform you that we will be unable to consider applications from individuals who require sponsorship due to the post being ineligible because the role does not meet the necessary salary thresholds.
Main duties of the job
Key Responsibilities- Delivery of the IT Asset Management Service covering all customers.
- Develop and maintain strong customer relationships.
- Ensure all activities carried out by the team follow NHS standards, regulatory, and local policies for security and control of data bearing assets.
- Ensure support for continuity of service, deployment and availability of equipment for clinical and business administration systems as agreed with customers.
Working for our organisation
The team comprises; Service Asset and Configuration Manager (B8a), Hardware Asset Manager (B7), Software Asset Manager (B8a), Deputy Hardware Asset Manager (B6), Software Licensing Specialist (B6), 1 x Software Licensing Analyst (B5) 4 x Senior Asset Analyst (B5), 6 x Asset Analyst (B4).
To find out more about what SCW has to offer, please visit Our offer to you page.
Detailed job description and main responsibilities
For further information on our specific requirements for this role, please refer to the Job Description and Person Specification.
SCW is committed to our process of redeployment of at-risk members of our existing workforce to new roles. As such, all job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed.If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Person specification
Values & Behaviours
Essential criteria- Patient First – Customer Excellence
- Aspirational
- Collaborative
- Insightful
- Respectful
Education
Essential criteria- Educated to NVQ 3 / GCSE level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
- ITIL Foundation
Knowledge & Experience
Essential criteria- Track record of working with technology/process in a technical environment.
- 1 plus years’ experience of stock control and management processes in a large organisation (500 users plus).
- Knowledge of Service Management and Service Delivery principles, specifically experience of working in an ITIL compliant organisation and working with an ITIL compliant operating model.
Skills & Capabilities
Essential criteria- Ability to work effectively as part of a team.
- Ability to work under pressure in a busy working environment and able to multi-task.
- Clear communicator with good written, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users.
- Excellent customer service skills; Attention to detail; An ability to maintain confidentiality and trust.
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access
- Ability to work without supervision; Able to work on own initiative, organising and prioritising own workload to changing and often tight deadlines. Lone working at offsite storage facilities
- Problem solving skills and ability to prioritise and respond to sudden unexpected demands.
- Good time keeping.
- Self-motivated and team working skills
- Frequent moderate physical effort for several short periods for stock management.
- Must be able to travel (frequent basis) to locations within SCW’s support remit.
- Clean driving licence
Office location can be flexible within the NHS SCW estate and will be agreed upon offer of contract.
NHS SCW staff that are in posts considered to be agile will not be expected to attend office space for general working but will be required on occasions to attend face to face meetings and collaborative working sessions that may require travel to their home base or other locations across the estate or customer sites.
Please feel free to contact the Recruiting Manager of this vacancy to discuss further the working arrangement.
Some of our sites have accessible parking provision which is free or paid for work purpose this not contractual entitlement.
We make every effort to contact all candidates to let them know the outcome of their application. However, if you haven't heard back from us within 2 weeks after the closing date, please assume that your application has not been successful.
This is an exciting time to join NHS SCW
We are an NHS support and transformation organisation that helps health and social care organisations deliver the best possible care to people. As partners of choice to more than 200 organisations that support millions of people, our mission is to help deliver the NHS Long Term Plan, improving the health and wellbeing of communities.
We’re supporting clients whose vision and quest for innovation requires us to be flexible, adaptable and open to adventure; giving us the freedom to work in new ways, looking at things from a different angle and challenging the norm.
We are an equal opportunities employer committed to attracting and retaining the best people in order to provide the best possible services to our customers. Our people enjoy challenging, rewarding roles, supporting our customers to improve their local health and care services.
We want our people to fulfil their potential so we offer a wide range of training, opportunities to gain qualifications, as well as access to coaching, mentoring schemes and employee wellbeing and support for a healthy work-life balance.
We were selected as an NHS Employers Diversity and Inclusion Partner for three consecutive years 2015-2018 and are now proud to be Alumni of this programme.
If you are successful in your application, we will value your experience, your contribution and we will give you the knowledge to succeed as part of your specialist team and as part of our organisation.
Our values
Patients First: our sole focus and inspiration is to help commissioners improve the quality of patient care, treatment and experience.Aspirational: we deliver excellence, and celebrate innovation. This drives us towards becoming the best.
Collaborative: we build effective partnerships, whilst focusing on delivery. We work towards achieving shared goals.
Insightful: As experts in our fields, we understand the bigger picture and its complexities, we challenge convention, and we uncover opportunities.
Respectful: We treat everyone with respect and hope it will be returned. Recognising and valuing their knowledge, we involve our customers, teams and partners in decisions.
Please note NHS SCW asks successful candidates to upload their Right to Work and Identity documents for digital verification. If you are unable to provide the required documents for the digital verification or do not have access to a smartphone or tablet, this will result in the verification being done face-to-face.