Business Admin Apprentice
Skills 4 Pharmacy Houghton le Spring
Core Administrative Duties:
Supporting with filing, data entry and updating business systemsManaging incoming emails, calls, and customer enquiries
Preparing and organising documents, reports or presentations
Scheduling meetings, maintaining calendars and arranging appointments
Assisting with minute‑taking and distributing information
Maintaining accurate records and ensuring information is up to date
Communication & Customer Service
Greeting and assisting visitorsProviding customer support by phone, email or face‑to‑face
Communicating professionally with internal and external stakeholders
Business Processes & Support
Supporting HR, finance, operations or project teams as requiredMonitoring stock levels, ordering supplies and maintaining inventories
Upholding GDPR and confidentiality expectations
Following organisational policies and procedures
IT & Systems
Using Microsoft Office and internal CRM/management systemsInputting, updating, and retrieving information
Producing basic reports using templates or guidanceTraining to be Provided
Business Administrator Level 3Apprenticeship Duration
18 Months
Gateshead, 9 mi from Houghton le Spring
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