Administrative Assistant

Job overview

The North West Genomic Laboratory Hub (GLH) is one of a network of seven GLHs across the country, which together forms the new national Genomic Medicine Service. Each GLH is responsible for coordinating services for a particular part of the country

Every candidate will be expected to liaise with multiple stakeholders both internally and externally and will also be responsible for all GLH required administrative tasks commensurate with the banding of the role.

Main duties of the job

You must have good attention to detail together with the ability to prioritise your own workload to meet deadlines. Duties will include managing queries and referrals , dealing with telephone enquiries, letters, email, diaries, chasing deadlines, collation of information/results for reports and typing of clinic letters.

You should have previous secretarial experience as well as being flexible and able to work as part of a team. In return we will provide a comprehensive induction with a view to developing knowledge and skills where appropriate.

Please refer to the job description for full details of role and tasks involved.

Working for our organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed job description and main responsibilities

This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Person specification

Education/ Qualifications

• GCSE English Language and Mathematics or equivalent qualification
• RSA, NVQ or equivalent typing and computer skills or relevant experience gained including data management

• European Computer Driving Licence (ECDL)

Experience

• Previous administrative experience
• Experience of working in a customer/patient focused environment
• Experience of working in a busy office and dealing with conflicting demands
• Experience of organising meetings and taking formal minutes

• NHS/Health related administrative experience.
• Experience of Invoicing

Knowledge

• Knowledge of Information Governance and data protection with regard to respect for confidential information

• Knowledge of Human Resources policies and procedures

Skills

• Good verbal and written communication skills including excellent telephone manner
• Problem solving and organizational skills

• Knowledge and experience of hospital systems