Royal Leamington Spa - Project Support Engineer

Overview:

Salary: £40,000 - £50,000 per annum depending on experience

As a Customer and Project Support Manager at Ricardo, you will be responsible for providing technical leadership and support within a team that assembles and tests multiple supercar and motorsport driveline systems.

• You will be the primary contact between Ricardo and the Customer for technical support, any problem diagnosis required and providing timely resolutions as necessary.
• You will be responsible for leading the Aftersales service supercar programmes.
• You must be able to demonstrate a proven record of delivering technical fast paced projects to deadlines, quality and costs with Customer satisfaction.

• Automotive project delivery experience, preferably motorsport drive train project delivery experience.
• Be a degree qualified Engineer (or similar) with demonstrable knowledge of automotive test rigs and test environments including data acquisition (CANape, Simulink, Labview).
• Have a solid understanding of hydraulic and electrical system diagnostic.
• Understand a production environment of a low volume, niche manufacturer.
• Hands on skills to be directly involved in strip and inspection of transmission systems.
• Good stakeholder management & communication skills.
• Good working knowledge of MS Office, including MS Project.
• Aptitude for logical, methodical problem-solving using techniques such as 8D etc.
• Good report writing skills.
• Willingness to learn and balance workload across many actions / responsibilities / projects.

• Basic knowledge of electrical motors, inverters and drive units.
• IMechE member, ideally at full level or working towards it or similar.
• Able to demonstrate continuous learning throughout their career.

Working with Ricardo

You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place.

We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.

Wellbeing and work life balance

Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. Our People are important to us, and we take pride in our wellbeing programs and policies that support individuals including flexible working, careers policy, mental health first aiders and readily available support through our extensive Employee Assistance program.

Diversity, Equality, and Inclusion

We are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment.

Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and to ensure an inclusive culture, we are a recognised as a 'disability confident' employer.

Next steps

Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date.

Ricardo is a Disability confident employer please advise the recruitment team via recruit@ricardo.com if you require any adjustments to support you throughout the recruitment process.

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