Medical Secretary | Liverpool University Hospitals NHS Foundation Trust
This role will be at Broadgreen Hospital
It is expected that all applicants will have completed the AMSPAR course and have appropriate experience working in a medical environment and have a good understanding and knowledge of medical terminology, experience in the use of PAS, IPM, PENS, Unity and EPRO would be advantageous.
The successful candidates must be able to undertake all administrative duties, be well organised, able to plan their own workload, work on their own initiative and work to strict deadlines. Excellent I.T. skills with knowledge and experience of all Microsoft office packages.Experience of working in an NHS office environment as a Medical Secretary. Knowledge of internal PAS system.
Understanding of Trust internal policies as appropriate.
Dictation to be typed from audio of all clinical correspondence and documentation ensuring timescales are adhered to on a daily basis.
Taking Minutes at various meetings.
Support Consultants in non-clinical activities/teaching by preparing documents, arranging meetings using relevant software packages – Microsoft Office.
Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place.
Ensure all investigations are signed by consultant or team and actioned as per instruction. All investigations are to be dealt with in accordance with Trust policy.
Keep track on inpatient referrals to ensure patients are reviewed promptly.
Effective verbal and written communication to be maintained at all times by extracting the correct/relevant information to deal successfully with queries/requests from GP’s, staff, patients, relatives and others.
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women’s Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year.TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit theircareers page.
To provide a comprehensive service to consultants and speciality teams including nurse practitioners/clinicians.
To manage and maintain 18 week pathways including tertiary referrals to external trusts, and ensure these are accurately recorded on PAS system.
Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.
Support consultants in non clinical activities role by preparing presentation documents using relevant packages and arranging meetings, set agenda, circulate agenda/supporting papers as appropriate, and take minutes at meetings.
Ensure appropriate personnel are informed of consultant annual leave/study leave. Keep consultants informed of junior doctor leave, as it could have an effect on the service.
Organise and maintain consultant’s admissions. Cancel and add patients to the waiting list, as appropriate, ensuring lists are updated, and patients contacted. Liaise with waiting list office, anaesthetic department and ward.
Type dictation from audio transcription of clinical correspondence and documentation. Type discharge summaries as appropriate. Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.
Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place, rectify if not.
Ensure sickness absence and annual leave of clinical staff is reported.
Assist with the investigation and compilation of responses to complaints/incidents, helping to ensure this is done with the optimum deadlines set by the Trust.
Work from initiative using own judgement, acquired knowledge and tact to deal with queries and resolve situations or refer to appropriate person.
Deal with enquiries either on the telephone of face to face from patients, consultants, junior doctors and colleagues in an appropriate manner.
Ensure all correspondence relating to patient care is acted upon in a timely manner.
Accurate check of patient demographics using the Patient Administration System (PAS), including registration screen, checking patients details are correct, and tracking of casenotes.
Assist with audit/research data collection as required.
Obtain information as requested by line manager.
Be able to work as part of a team, promote effective flows in the department to cover leave to ensure office runs smoothly.
Attend appropriate training and education sessions at the request of manager.
General office duties, including incoming and outgoing mail, e-mail, fax, photocopying.
Participate in housekeeping of office environment.
Work with managers to review working practices, ways of working and find solutions to problems.
Implement policies and procedures for own area.
Record and input data onto databases and systems as appropriate.
To work in a flexible manner in accordance with Trust Policy.
This advert closes on Wednesday 22 Jan 2025