SGP Elite Sport and Partnership Coordinator (1yr FTC)
The Football Association have an exciting opportunity for a Partnership Accounts Coordinator to join us on a 1-year fixed-term contract.
The Accounts Coordinator will be responsible for ensuring that all customer requirements are met and they experience a world-class training venue when visiting SGP. You will work closely with key customer groups across the business, including internal and external stakeholders, pre-season teams and SGP partners, we are after someone who can build relationships and deliver successful events across the site.
You will assist with the administration & booking process for the SGP account management team, as well as the account management team in driving commercial success and customer excellence.
What will you be doing?- To work closely with the operations and grounds team to ensure a first-class provision of all facilities.
- To build and maintain excellent relationships with key internal and external stakeholders and partners in particular the grounds team & hotel operator.
- Manage the promotion of commercial activities and delivery of long-term contracts, ensuring bookings are managed and revenues are collected in line with the contract.
- To support the booking process from enquiry to confirmation, event delivery invoicing and collection of revenue.
- To administer bookings for the account management team as and when required and ensure facility requirements can be met and delivered successfully by the operations team.
- Support the account management team with the booking process using the SportsKey booking system.
- To be responsible for revenue management and have reporting responsibilities To support partnership activation taking place at SGP and assist the commercial partnerships team on the delivery of all partner events at SGP.
- To attend event planning meetings as and when required by the account management team and offer support with delivery as appropriate.
- To have budget responsibilities and ensure correct rates are adhered to and cancellation charges are managed.
- To identify calendar periods when sports business can be optimised.
- Assist in the development of revenue-generating opportunities relating to St. George's Park and research new business opportunities
- Contribute to the SGP vision as an essential member of the on-site team helping to create the SGP culture and customer experience
- Executes additional tasks as required in order to meet FA Group's changing priorities.
- Comply with all company policies and procedures to ensure the highest standards of health, safety and well-being can be maintained.
- As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
What are we looking for?
Essential for the role:
- Experience in dealing with customers.
- Experience working as part of a team.
- Flexible approach to working hours.
- Experience working in a sales or marketing environment.
- Understanding of the sports industry in general and the football industry in particular.
- Experience in managing and coordinating events.
Beneficial to have:
- Experience working in a commercial environment and managing financial data.
- Interest in football.
What's in it for you?
We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St.George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.
We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:
- Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season encouraging you to connect and learn with your colleagues and look after your mental health and wellbeing.
- Free, nutritious lunches, at Wembley Stadium and St. George's Park.
- Free private medical cover.
- A contributory pension scheme.
- An additional Thank You days leave, volunteering days as well as 25 days annual leave.
- A hybrid working model offering greater flexibility.
For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers
Our Organisation
The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.
The FA oversees England international teams across men's, women's, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup and Women's Adobe FA Cup, and the world-class facilities of Wembley Stadium and St.George's Park, all with a purpose to Unite the Game and Inspire the Nation.
We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.
Your contract with The FA will specify a fixed location of Wembley Stadium or St. George's Park unless the role is advertised as a home-based contract. The contractual location of this role can be found at the top of this advert on our FA vacancy page.
The FA, For All, For You
Our equality, diversity and inclusion strategy forms an integral part of our long-term commitment to using our influence across English football to create a game free from discrimination.
https://www.thefa.com/-/media/thefacom-new/files/about-the-fa/2021/fa_a-game-for-all-strategy.ashx
A Game For All outlines three key strategic commitments - Lead the Change, Be the Change, and Inspire the Change - which will ensure tackling discrimination remains a core priority for English football for years to come.
We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.
We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.