Contact Centre Advisor

apartmentPage Personnel placeLeeds calendar_month 

About Our Client

Page Personnel have just registered a new exciting Permanent Contact Centre Advisor Opportunity in Morley to work for a reputable business within the insurance sector!

This would be an excellent time to join the business they are going through a significant growth period and have lots of exciting plans for the rest of the year and 2025!

If you are passionate about customer services and enjoy working in a busy environment please apply!

Job Description

As a Contact Centre Advisor you will be dealing with a high volume of inbound and outbound calls from existing customers in relation to their insurance products.

You will be dealing with claims and processing from start to finish making sure service level agreements are exceeded.

The role will be working closely with third parties to ensure a smooth process for customers and you will handle any administrative duties required for the department.

The Successful Applicant

Previous customer service/contact centre experience

Passionate about customer services and providing the best journey

The ability to work in a fast paced environment

An excellent problem solver

A good team player

What's on Offer

Salary of £23000 rising to £25000 on completion of probation+ reputable insurance business in Morley+ no shift patterns or weekends+ full training provided+ excellent progression and development+ free parking+ great team and environment+ immediate interview

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