Part Time Receptionist & Administrator

We are looking for 3-4 days per week.

The Receptionist and General Administrator is responsible for managing front desk operations, providing a welcoming atmosphere for visitors and staff, handling various administrative taskswhen requested and will be responsible for answering all incoming phone calls.

Benefits

Eligibility for retention bonus

24 days annual leave plus bank holidays (Pro rata)

Group life assurance 3 x basic salary

Pension 4% employer 5% employees

Online access to payslips, book and view holidays and personal info

Access to the Ainscough Advantage (People Value) benefits platform

Staff forums run 3 times a year - have your voice heard

Ainscough Crane Hire are the UKs leading crane company.

Based across 30 locations, our dedicated team of experts are passionate about delivering projects on time, to budget and, most importantly, to the highest possible standard of safety. Our industry-recognised Make the Safe Choice ethos is at our core and underpins every single thing we do, from contract lifts and crane hire to specialist projects for customers.

Our reputation as a market leader is not just a result of our expansive fleet and comprehensive network of locations across the UK, but is also derived from the workplace culture that allows our team to perform their duties with passion and pride.

Key Responsibilities

• Greet visitors, clients, and staff in a friendly and professional manner, ensuring they are directed appropriately.
• Maintain the visitor log and issue visitor badges as needed
• Answer and manage incoming phone calls professionally and in a timely manner.
• Provide clear and accurate information to callers.
• Take and relay messages to the appropriate members of staff verbally or via email.
• Maintain a clean, welcoming, and organized reception area.
• Serve as a point of contact for internal and external inquiries, ensuring clear and timely communication
• Receive and sort mail and other postal deliveries on a daily basis
• Sending out of all head office post on a daily basis
• Organising courier deliveries when required
• Maintain and organise office supplies, placing orders as needed to ensure smooth office operations.
• Continually seek to improve the way in which the role operates within the business to achieve its objectives
• Undertake other duties that management may reasonably request

• Perform general administrative tasks such as data entry, managing head office supplies and supporting with company mail merges.
• Assist with scheduling and calendar management, including booking meeting rooms and arranging appointments for senior managers and the wider EXEC Team.
• Support with the booking of hotels, car hire and travel arrangements for senior managers and the wider EXEC Team.
• Director Diary Management if required.
• Event Management and support when required.
• Support various departments by preparing documents or reports if requested.
• Support the HR Business Partner with general admin tasks which may involve generating letters and creating and maintaining accurate spreadsheet and trackers.

Person Specification

• Good standard of literacy in English and Maths.
• Proven experience as a receptionist, office administrator, or similar role.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Exceptional organisational and multitasking abilities.
• Professional appearance and a positive, customer-focused attitude.
• Ability to work independently and handle a wide range of tasks with discretion.

• Experience in scheduling, calendar management, and travel coordination.
• Previous experience in customer service or a client-facing role.
• Reliability and prompt timekeeping.