Sales Support Administration

• Job Type: Full-time
• Location: Stafford
• Salary: £24,000 - £26,000 per annum

We are seeking a proactive and detail-oriented Sales Support Administrator to join our team. This role involves supporting a portfolio of customers by ensuring the accuracy of price records and maintaining customer accounts. The position offers hybrid working options with flexible working hours.

Day-to-day of the role:

• Update price records daily, including standard prices and promotions, and enter information into SAP.
• Create customer-friendly price lists from SAP data, exporting into Excel/PowerPoint.
• Assist with price increase implementations.
• Investigate price-related claims to ensure correct invoicing and evaluate the validity of claims.
• Assist with the creation of new accounts and amendments.
• Address and resolve price-related issues with Order Entry to ensure timely delivery and payment.
• Handle general day-to-day enquiries.

Required Skills & Qualifications:

• Experience in a customer service or sales support environment.
• Proficiency in SAP.
• Excellent interpersonal and communication skills.
• Ability to use IT systems and computer packages effectively.
• Capability to work independently and as part of a team.

Benefits:

• 26.5 days holiday plus Bank Holidays, increasing with service.
• Pension match scheme x 2.
• Funded training.
• Cycle to work scheme.
• Discounted or free food.
• Employee discount.
• On-site parking.
• Referral programme.
• Wellness programme.
• Fantastic modern offices and space to learn on the job.

To apply for the Sales Support Administrator position, please submit your CV