Pensions Administrator

About Our Client

Our client, based in Liverpool, is a well-established firm within the pensions industry and due to continued growth within the business, they are looking to recruit a Pensions Administrator to join their operations function, and support the pension payroll and reporting team.

Job Description

In this role, you will be responsible for:

• Handle all aspects of pension administration, including retirements, transfers, bereavements, divorce etc
• Accurately inputting member information to the system
• Processing new starters, leavers and amendments on the database
• Ensuring customer requests for income payments are processed following the procedure in a timely manner
• Overseeing pension sharing orders from notice to the transfer of the benefits to the ex-spouse
• Overseeing bereavement cases from notice of passing to payment of death benefits
• Reviewing letters of authority and providing requested information
• Identifying when funds are running low and liaise with third parties to request withdrawals to top-up cash balances
• Communicating with investment providers to gather member costs and charges and sending this to members and IFAs
• Maintaining quality control through regular monitoring, audits and reviewing cases to ensure adherence to all process, protocols and FCA guidance

The Successful Applicant

The successful applicant to this Pensions Administrator role must have the following skills and experience:

• Knowledge of pensions administration is essential
• Strong attention to detail
• Strong Excel skills
• Excellent communication skills and able to provider an excellent service to scheme members
• Ability to work in a fast paced environment and work to tight deadlines

What's on Offer

As Pensions Administrator, you will get:

• Salary of £25,000
• 26 days holiday plus bank holidays
• Discretionary bonus scheme
• Pension contribution
• Private medical
• Income protection
• 5 days office based