Clinic Co-ordinator | University Hospitals Bristol and Weston NHS Foundation Trust
University Hospitals Bristol and Weston NHS Foundation Trust Bristol
Unity Sexual Health is a free NHS service providing STI testing and treatment, contraception and pregnancy advice for Bristol, North Somerset and South Gloucestershire. Unity Sexual Health is provided by University Hospitals
Bristol and Weston NHS Foundation Trust in partnership with:- British Pregnancy Advisory Service (BPAS)
- Brook
- MSI Reproductive Choices
- North Bristol NHS Trust
- Terrence Higgins Trust
Working in a fast paced clinical environment and as part of a small, dynamic team, the post holder will report to the Team Leader. The post holder will also be responsible for setting high standards of patient care by enacting the Trust’s values at all times.
- To support the triaging of referrals by liaising with key clinical staff.
- To co-ordination of the Unity Medical rota's
- Manage patient communication both via telephone and through trust systems to create letter, email and text reminders.
- Act as point of contact for queries from clinical and non-clinical staff
- Liaise with Clinic and non-clinical teams across the trust via telephone and email
- Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate
- Communicate changes to clinic and appointments to patients as instructed, often as short notice.
UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact.
Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.
UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.
Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
This advert closes on Monday 21 Oct 2024
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