Assistant Independent Living Partner

apartmentService Care Solutions placeBracknell calendar_month 
Assistant Independent Living Partner
Bracknell
Independent Living
3 Months
20 Hours

£16.83 LTD / £14.35 PAYE (inc hol)

We are currently recruiting for an Assistant Independent Living Partner in Bracknell to support customers within independent living schemes, ensuring their wellbeing and managing housing-related services effectively.

THE ROLE

As an Assistant Independent Living Partner, you will work closely with the Independent Living Partner to provide tenancy and scheme management support for customers. You will be the first point of contact for residents, assisting with tenancy matters, wellbeing checks, and community engagement.

  • Provide an intensive housing management service for both rented and leasehold properties, including customer inductions and tenancy sustainment.
  • Carry out regular compliance checks, including fire risk, health & safety, and maintenance inspections.
  • Respond to emergency and social alarm calls, liaising with monitoring providers and ensuring functionality of alarm systems.
  • Support residents with housing-related queries, signposting them to internal teams or external agencies where appropriate.
  • Encourage and facilitate resident involvement in community activities and engagement initiatives.
  • Assist in managing anti-social behaviour, void management, and property allocations in accordance with policies and procedures.
  • Provide cover at other schemes as required and support the team with flexible working hours.

THE CANDIDATE

The ideal candidate will have previous experience in a similar role within independent living, supported housing, or housing management. You will be empathetic, proactive, and committed to providing excellent customer service.
  • Practical knowledge of housing management, including health & safety, voids, and repairs.
  • Understanding of tenancy law, safeguarding, and relevant housing legislation.
  • Experience conducting risk assessments and wellbeing checks.
  • Strong IT skills, particularly Microsoft Word and Excel.
  • A full UK driving licence and access to a vehicle for work, with business insurance.
THE CONTRACT
  • 20 hours per week on a 7-day rota, including 1 weekend in 4 (8:30-16:30). Specific days may vary, so flexibility is required.
  • 3-month contract with potential for extension or permanent placement.
  • £16.83 per hour LTD or £14.35 per hour PAYE (inclusive of holiday pay).

HOW TO APPLY

To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!

If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

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