Medical Secretary

apartmentCardiff and Vale University Health Board placeCardiff calendar_month 

WHO WE ARE:

Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services.

Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future.
We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today.

We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.

We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:

  • We are kind and caring
  • We are respectful
  • We have trust and integrity
  • We take personal responsibility

OUR REGION:

Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions.
Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera.

Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

The Agenda for Change Pay Award for 2026/27 is effective from 1^st April 2026.

Please note successful applicants with a start date from 1^st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086

Job overview

An exciting opportunity has arisen for an experienced Medical Secretary to join the Radiology Service at the University Hospital of Wales in Cardiff. As an experienced secretary, the post holder will have excellent communication skills and experience of using Microsoft IT systems on a daily basis.

Ideally, the successful candidate will have experience of using NHS systems and coordinating MDT's. The post holder will require the ability to work well under pressure, use their own initiative, have good interpersonal skills and be able to work well independently and as part of a multidisciplinary team.

Main duties of the job

The post holder will need to be highly motivated, flexible to the needs of the service and possess good organisational skills, plus be able to demonstrate excellent word processing ability. The successful candidate would benefit from having previous experience of working in a busy and challenging office environment.

The post holder will be supported to thrive in a busy, varied and professional environment.

You will work closely with assigned Consultants and other Medical Staff to provide a comprehensive Medical Secretary service and support the administrative aspects of their role.

It is essential that the successful candidate is a highly motivated individual with excellent typing and interpersonal skills, including a sound knowledge of medical terminology. The post holder will need to meet tight deadlines, manage confidential patient information and maintain high standards relating to administrative processes.

This is an excellent opportunity for you to be part of an exciting directorate so, if you think you have the skills required to undertake this role, please call us to discuss the role in more detail and/or arrange an informal visit. The directorate encourages personal development and the post holder will be expected to take an active part in the VBA process.

We are looking for individuals who share the core values of the organisation.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer.

Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Detailed job description and main responsibilities

You will be able to find a full job description and Personal Specification attached within the supporting documents or alternatively please click "Apply now" to view in TRAC.

Person specification

Expereience

Essential criteria
  • Previous experience as Audio Typist / Secretary or Secretarial Admin assistant.
Desirable criteria
  • Previous NHS/ Healthcare experience. Previous experience with the public in handling sensitive and confidential information.

Skills

Essential criteria
  • Excellent keyboard skills. Experience of using MS Office IT packages. Excellent communication, interpersonal and organisational skills. Excellent telephone manner.
Desirable criteria
  • Knowledge of Radiological terminology and / or Medical terminology.

Special Knowledge

Essential criteria
  • Excellent understanding of the Data Protection Act and GDPR.
Desirable criteria
  • Experience in the coordination of MDT's.

Personal Quallities

Essential criteria
  • Pleasant and friendly manner. Adaptability, Ability to work well within a multi discipline environment. Able to meet deadlines and work under pressure.
Desirable criteria
  • Ability to speak Welsh.

MANAGING YOUR APPLICATION:

We are committed to promoting inclusion, where all staff have a sense of belonging. We welcome applications from everyone and recognise the need for our workforce to represent the diversity of the population we serve. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect and where diversity is celebrated.
We aim to create a working environment where every individual can fulfil their potential no matter their disability, sex, gender identity, race, sexual orientation, age, religion or belief, pregnancy and maternity or marriage and civil partnership status.

We are keen to break down barriers in the UHB, and encourage applications from under-represented groups.

Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English.

The UHB reserves the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore, we encourage early applications to ensure consideration for this post.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK.

If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Bydd Dyfarniad Cyflog Agenda ar gyfer Newid 2026/27 yn weithredol o 1 Ebrill 2026.

Sylwer: bydd cyflog ymgeiswyr llwyddiannus sydd â dyddiad dechrau o 1 Ebrill ymlaen yn unol â dyfarniad cyflog 2026/27. I gael rhagor o fanylion gweler y cylchlythyr cyflog sydd ar gael trwy ddilyn y ddolen hon https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086

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