Team Leader Health Records

Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend.

We are a well-led, high-performing and innovative organisation determined to provide the best health care services for our local population and working in the best interests of the people we serve.

Job overview

You will ensure Health Records are available for direct and indirect patient care within agreed timescales and deadlines. Alongside this they will ensure all Health Records are processed in accordance with local policies and procedures including scanning, preparing, tracking, tidying, filing and manoeuvring of health records.

You will also be required to locate health records and deliver health records across the local hospital site as required.

The Health Records Team Leader will be responsible for the management and coordination of the Health Records Assistants rota, annual leave, training and management of absence.

Main duties of the job

Liaise with colleagues and Health Records Site Managers, as appropriate, to ensure duties are completed, issues and concerns raised.

Take part in departmental team meetings to discuss and agree local policy and share information and ideas as required.

You will be able to problem-solve and respond to queries regarding specific administrative functions within the Health Records Team including locating missing information.

Collection of daily productivity information to assist managers to produce site-based performance monitoring and management reports.

Providing basic advice and guidance to patients and relatives on the correct processes to follow on health records related issues and provide non-clinical advice to patients/carers around the site.

Ensure the accurate recording of teams working hours on Health Roster and approve time sheets for staff where necessary.

You will need good attention to detail to deliver a high degree of accuracy in all aspects of this role to ensure the correct information is accessed, recorded and delivered.

Have a good understanding and knowledge on a range of IT systems such as Medway/Lorenzo to undertake role e.g. tracking, pulling clinic details.

Working for our organisation

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook – if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Detailed job description and main responsibilities

Please ensure you view the entire Job Description for main duties of the role along with the personal specification requirements.

If you are interested in the role and believe you hold the qualities we require, then apply today!

We look forward to receiving your application.

Person specification

Essential

• NVQ Level 4 or equivalent NHS experience

• Health Records Experience

Essential

• Ability to work with, and support a range of staff

• Knowledge of Medway/Lorenzo, Acute Care Portal and other Trust computer systems

Essential

• Understanding of confidentiality and implications of noncompliance

Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.

Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application