Deputy Service Owner
About us
The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways.
Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly.
Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements.
Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow.
The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission.
About the role
We are looking for a Deputy Service Owner to join our team and deliver outcomes for the economy as part of a portfolio multidisciplinary team. As part of DDaT you can expect to work across a range of products and services.
We:
- Manage the UK trade tariff, working with HMRC to enable importing and exporting to and from the UK
- Support business growth domestically and internationally through a range of advisory, educational, and promotional content on https://www.great.gov.uk/
- Help businesses meet a range of regulations to operate safely and successfully, including licensing of controlled goods
- Enable teams in the department to have the greatest impact on the economy through the provision of technology and data platforms such as Customer Relationship Management systems.
In this recruitment round, we are especially looking for a Deputy Service Owner to work in our Technology Portfolio, providing user-centric digital workplace technology solutions which deliver value for money and support our colleagues to deliver DBT’s priority outcomes.
You will primarily play a pivotal role in the delivery of our ambitious and transformational Technology Improvement Programme spanning the whole Technology Portfolio; including Technology Services, Software Engineering, and Cyber Security. In your tenure as a service owner in DDaT, you can also expect to have the opportunity to change the portfolio you are working in to continue your own learning and development.
As Deputy Service Owner, you will work to ensure our platforms and services are successfully used across the department and externally and delivering their intended benefits. You’ll look after one or more data, tech or digital platform or service and act as a critical point of connection between the Digital, Data and Technology (DDaT) function, the wider Department, and stakeholders across HMG.You’ll report into a Service Owner with responsibility for a broader portfolio that your work forms part of. You’ll work as part of the teams delivering the platforms or services you’re working on and the rest of the service ownership team to shape, communicate and deliver against a vision.
A big part of the role will involve helping stakeholders understand how the platforms and services you’re working on can support them to deliver the best outcomes for the UK economy, and making sure that the platforms and services continue to deliver against the department’s top priorities.