Contact Centre Advisor
About Our Client
Page Personnel have just registered a new exciting Permanent Contact Centre Advisor Position working for a reputable business within the automotive sector!
This would be a great opportunity for someone experienced within customer services or someone that would like to start out their career with a reputable business that will provide full training!
Job Description
As a Contact Centre Advisor you will be first point of call for customers who have a query regarding their insurance cover.
You will be often dealing with customers going through quite difficult situations outstanding customer service is key for the role and the resilience to be able to handle complaints and resolve these promptly and to service level agreements.
The role will be processing claims as the role develops you will be working in a contact centre environment alongside a fab team!
The Successful Applicant
Ideally some customer service experience within an office environment however the business can be open
Exceptional customer service skills
A positive can do attitude
Resilient and able to deal with difficult customers
Able to work in a busy environment
A good team player
What's on Offer
Salary of £23000 rising to £25000 on completion of probation+ reputable business within the automotive industry+ easily accessible location from Leeds and Bradford+ excellent transport links+ free parking+ full training provided+ excellent benefits+ great on site facilities+ good progression and development plan+ lovely team and culture+ immediate interview