Receptionist - Cardiology
NHS Jobs Norwich
What We Offer? Entrance to not just a job but a career that makes a difference to Norfolk Collaborative working approach means that the team is responsible, no lone working allowed here! Opportunity to network across NNUH Trust, working with people from all walks of life Opportunities to further your education, and branch out within the Trust or the wider NHS As a team and a department, we strive to promote innovation, we love to hear new ideas.
To deal with patients and external and internal staff enquiries in person or via the telephone, in a courteous and confidential manner and provide assistance as required. To ensure patients safety and well-being in the waiting area prior to them being called for their appointment and alerting appropriate staff to any cause for concern.
To keep a log of telephone requests for investigations in line with department policy, prioritising these and ensuring messages are conveyed to the appropriate technical staff. To ensure appointment lists are maintained and prepared in readiness for clinical work.
To obtain and prepare notes in readiness for clinics, investigations or at the request of staff within the department. To maintain a record of the transfer of notes to and from the department. To understand the 18 Week Pathway, input the correct RTT codes and validate the patient pathway where appropriate.
To liaise with Secretaries and other departments within the Trust as necessary to ensure case notes, X-rays and referrals are available for every patient attending an outpatient clinic. Liaise with external stakeholders to obtain referrals if necessary.
In this role you will have opportunities to adapt, improve and create new and existing ways of working, while making a difference to our patients. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
To provide a support service to the technical, secretarial, medical and nursing staff of the Department. To carry out receptionist duties, including prioritising and arranging appointments and maintaining the various appointment systems, identifying test requests and investigations, and co-ordinating the various clinics within the department.To deal with patients and external and internal staff enquiries in person or via the telephone, in a courteous and confidential manner and provide assistance as required. To ensure patients safety and well-being in the waiting area prior to them being called for their appointment and alerting appropriate staff to any cause for concern.
To keep a log of telephone requests for investigations in line with department policy, prioritising these and ensuring messages are conveyed to the appropriate technical staff. To ensure appointment lists are maintained and prepared in readiness for clinical work.
To obtain and prepare notes in readiness for clinics, investigations or at the request of staff within the department. To maintain a record of the transfer of notes to and from the department. To understand the 18 Week Pathway, input the correct RTT codes and validate the patient pathway where appropriate.
To liaise with Secretaries and other departments within the Trust as necessary to ensure case notes, X-rays and referrals are available for every patient attending an outpatient clinic. Liaise with external stakeholders to obtain referrals if necessary.
Please see the attached job description for full details.
Norwich
Are you a receptionist / administrator looking for your next opportunity? Look no further!
Why Join?
Our client is a successful leading accountancy firm based in Norwich and is seeking a full-time permanent receptionist / administrator to join...
Norfolk and Norwich University Hospitals NHS Foundation TrustNorwich
people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Job overview
An exciting part-time opportunity has arisen to join our Cardiology Out-patients Reception team within...
Search Consultancy LTDNorwich
Receptionist
Based in Norwich | onsite role
Full Time | 9:00am to 5:00pm | Monday to Friday
Various Dates available between March & June
Pay rate of £13.00 per hour + holiday pay
One of my regular clients has reached out to me for some upcoming...