Virtual Ward Clinical Healthcare Support Worker

George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women’s, children’s, diagnostic and therapeutic services to a population of more than 350,000 people.

The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.

Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.

Don’t meet every single requirement? Studies have shown that women and people of colour aren’t as likely to apply unless they meet every qualification of non specialist roles.

We’re dedicated to building a diverse, inclusive workplace, so if you’re excited about this role and meet our values, but your experience doesn’t align perfectly with everything in the Job Description or Person Specification– apply anyway or email the Recruiting Manager to discuss the role further

We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel.

Job overview

1. 5 hours per week (Predominantly 08:00-18:00 (Other hours can be considered))

Permanent

Interview Date: 18th April 2025

**This post may close early due to high numbers of applications, so you are advised to apply promptly. **

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

We welcome applications from the Armed Forces Community – get in touch to find out more

#JoinTeamEliot

The post holder will work closely with the nursing and multi-disciplinary team in the day to day provision of patient care under the supervision of the registered nurses / practitioner.

To practice in accordance with Trusts policies, guidelines, procedures and standards, and work within the boundaries of the role and assessed competencies.

It is anticipated that this role will continue to develop through the acquisition of further skills, knowledge and competencies to be determined within the clinical teams.

• To assist with pathways internally and externally which mainly involve travelling to locations outside of the Trust (Home Visits)
• To assist with the development of protocols and pathways within Virtual Ward
• To work within a Multi-Disciplinary Team to develop Virtual Ward within the trust.
• Within the remit of your role and under supervision, to contribute to the planning and completion of holistic assessments (not primary assessments) ensuring all care activities / assessments are clearly recorded and documented.
• To perform cannulation and Venepuncture as directed by nursing team.
• To perform vital signs monitoring, and Blood Glucose monitoring, reporting abnormal results to registered nursing staff as appropriate.
• To work within set guidelines and Trust policies recognising one's own abilities and limitations.
• To disseminate knowledge to other members of the Multi-Disciplinary Team.
• To liaise with Consultants/Senior Nurses and their Teams.
• To issue guidance to patients regarding ward pathways or protocols
• To Ensure all clinicians receive results promptly.

Working for our organisation

Here at George Eliot our vision to ‘excel at patient care’ takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

If you are applying for a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme – find out more here: https://www.geh.nhs.uk/about-us/people-and-workforce/vacancies/refer-friend-scheme

• Assisting with pathways internally and externally which may involve travelling to locations outside of the Trust.
• Assisting with the development of protocols and pathways within Virtual Ward
• Working within a Multi-Disciplinary Team to develop Virtual Ward within the trust.
• Within the remit of your role and under supervision contribute to the planning and completion of holistic assessments (not primary assessments) ensuring all care activities / assessments are clearly recorded and documented.
• Perform cannulation and Venepuncture as directed by nursing team.
• Perform vital signs monitoring, and Blood Glucose monitoring, reporting abnormal results to registered nursing staff as appropriate.
• Working within set guidelines and Trust policies recognising one's own abilities and limitations.
• Disseminating knowledge to other members of the Multi-Disciplinary Team.
• Entry of patient information on Lorenzo,
• Assist in ordering stock for Virtual Ward.
• Liaison with Consultants/Senior Nurses and their Teams.
• Issuing guidance to patients regarding ward pathways or protocols
• Ensuring all clinicians receive results promptly.
• Participate in the daily handover and meetings.
• Supervise, support and help registered nurses in the development and orientation of other Health Care Assistants
• Have a responsibility for the tidiness and promoting cleanliness of all patient areas, including equipment rooms and storerooms, and take appropriate care of furniture and equipment.
• Ordering and maintaining stock control of appropriate patient information and shared care agreements.

• Implement audits as delegated by clinicians to monitor.
• Participate in the Trusts appraisal system.
• Maintaining own professional and personal development and up to date knowledge of research in relation to this area of work together with relevant government policies and strategies
• Raise any training requirements.

• Ensure that the Ward Manager is informed of any professional concerns at the earliest opportunity,
• Always behave in a professional manner and adhere to the Trust policies.
• Adhere to the Trusts uniform policy.

• The post holder will be expected to frequently exert moderate physical effort for short periods on a shift when undertaking clinical duties and should expect to be frequently exposed to unpleasant conditions, e.g. housing conditions, body fluids, e.g. faeces, vomit, blood, urine. when working clinically in the community and ward areas.
• The post holder will be frequently exposed to distressing / emotional situations during the course of a shift whilst delivering patient care to patient’s homes, or ward areas.
• The post holder will be expected to be able to manage and prioritise work load when there will be competing demands for their time and attention.
• The post holder will be required to have access to a reliable vehicle, insured for business use, in order to facilitate travel for scheduled home visits.

Person specification

Experience and Knowledge

• 18 months experience in acute care / hospital setting
• Understanding of basic physiology, e.g., normal vital signs, fluid balance nutritional requirements etc.
• Experience of working in more than one area/discipline within the clinical environment/setting
• Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team.
• Knowledge and experience of providing person centred care.
• Ability to escalate to relevant staff.

• Knowledge and understanding of the 6C’s of nursing
• Experience as a lone worker.

Qualification and Professional Training

• GCSE Maths Grades A-C, Levels 4-9, Functional Skills Level 2
• Evidence of CPD

• NVQ / Diploma Level 3 Clinical Healthcare / Health & Social Care / Level 3 Healthcare related qualification
• Care Certificate or working towards

Skills and Abilities

• IT Skills – can use computer, email, word.
• Able to perform a range of clinical skills / competencies.
• Knowledge and understanding of Trusts EXCEL values and Compact Agreement
• Good written and verbal communication skills
• Competent in Venepuncture

• Competent in Cannulation

Personal Qualities

• An insight into how to evaluate own strengths and development needs
• Able to work on own initiative.
• Committed to delivering high standards of patient care.
• Demonstrates a professional and positive attitude.
• Demonstrates a professional and positive attitude.
• Friendly, open, and empathetic
• Enthusiastic, Self-motivated, and responsive to change.
• Evidence of time management skills and ability to prioritise

Other

• Ability to assist patients to move using appropriate aids.
• Flexible working, able to work all shift patterns and 7 days working.
• DBS / Occupational Health checks required
• Access to a reliable vehicle, insured for business use, in order to facilitate travel for scheduled home visits.

• Ability to handle and manoeuvre equipment and beds daily.

Please note:

You will not be able to track the progress of your application or receive messages via the NHS Jobs website. Furthermore, as an employer, we will not be able to respond to any emails/messages sent to us via the NHS Jobs website.

By applying for this post you are consenting to George Eliot Hospital NHS Trust transferring the information contained in this application to its preferred applicant management system, TRAC.

The Job application data you provide will be used to assess your application for employment at GEH, to verify your information and conduct reference checks, and to communicate with you. If you accept employment with GEH, the information collected will become part of your employment record and will be used for employment purposes.

All information provided will be used for recruitment purposes only and processed in a lawful, fair and transparent manner.

Other:

The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, if appropriate for the role, it is a mandatory requirement for all newly appointed staff to complete a Disclosure and Barring Service application.

In response to NICE guidance and to support the reduction of health harm from tobacco, the Trust has a smoke-free site policy which applies to anyone on Trust sites. Staff who smoke will be supported to quit or not smoke whilst on Trust sites.

We define diversity as valuing everyone as an individual – taking pride in that we value employees, job applicants, students, volunteers, patients and visitors as people. This is reflected within our excel behaviours with a vision to create a workplace that represents a culture of kindness, joy and inclusion.