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Job description
About us.A Role for those looking for career progression.
The Original Rosslyn Inn is a small family run business in Roslin. This year we celebrate 51 years of consistent service to the local and global community from March 1973 - 2024.
Unconventionally we believe the most important people in our business are the team, not the customers. Our belief is rooted in that if we look after the team the team will look after our guests. We focus on our guest experience and delivering the highest possible standard.
We are enthusiastic about our industry and see Hospitality as the best place to develop character and confidence to help you to succeed in all aspects of life.
We are supportive, rewarding, collaborative and our goal is, if our team members leave, they leave with more skills than which they arrived with.
Our work environment includes:
- Food provided
- Growth opportunities
- Supportive
- Development/Upskilling
- Progression
The ideal candidate would be confident dealing with guests, willing to learn and have prior hospitality experience. They would also be in a hospitality role looking for a new exciting challenge in a team focused environment.
The Front of House team are responsible for delivering the customer experience, dealing with any issues or concerns of our customers, maintaining the cleanliness of the restaurant and carrying out the daily activities associated to the role.
This role would be suitable for a candidate with hospitality experience who is looking to develop their skills and interested in growing to career progression. The Original prides itself in its positive culture, supportive and educational environment.
Hospitality experience is preferable but for the right candidate who values what we value a training plan can be assigned.Career progression opportunity to shift lead, supervisor, or management team for the right candidate.
Skills & Experience
- A minimum of 1/2 years front of house staff
- A minimum of 2/3 years of experience in hospitality, customer facing, or retail.
- Candidate has to have valid work authorisation to work in Scotland.
Responsibilities:
- Coordinate activities of restaurant staff.
- Ensure that each guest are greeted and served in a prompt and friendly manner in accordance with our guest experience.
- Understand how to manage customer expectations and service in a professional manner.
- Solicit customer feedback and report suggested changes to management.
- Deliver an engaged performance and productivity.
- Complete your daily checklists and cleaning rotas. Suggest changes if required.
- Report to Management team, feedback current systems and processes.
Salary: From £11.44 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
Schedule:
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Tips
Experience:
- Hospitality: 3 years (preferred)
Work authorisation:
- United Kingdom (required)
Reference ID: TORIFOH24a
Job Type: Part-time
Pay: £11.44 per hour
Expected hours: 16 – 30 per week
Additional pay:
- Loyalty bonus
- Tips
Benefits:
- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Financial planning services
- Free parking
- On-site parking
Schedule:
- Weekend availability
Application question(s):
- Able to legally authorise the sale of alcohol (Over 18)
Experience:
- Front of house: 2 years (required)
Work authorisation:
- United Kingdom (required)
Reference ID: TORIFOH24a