[ref. d23854216] Crediton - Senior Care assistant / Senior Support worker

Job Overview

This role requires a proactive, empathetic individual with experience in mental health support and a commitment to fostering independence and dignity for each individual.

• Client Support: Provide direct, person-centered care to individuals with mental health needs, including assistance with daily activities, medication prompts, meal preparation, and social engagement.
• Emotional and Therapeutic Support: Engage clients in therapeutic activities, encouraging participation in social and recreational activities tailored to their interests and therapeutic needs.
• Health and Safety: Monitor clients' well-being, report any changes or concerns, and ensure that care plans are followed. Respond to crises following established protocols to ensure the safety of clients and staff.
• Team Leadership and Mentorship: Support, guide, and mentor junior care assistants, helping them develop skills and knowledge in mental health care. Serve as a role model, demonstrating empathy, patience, and professionalism.
• Documentation and Reporting: Maintain accurate and up-to-date client records, including daily notes, progress reports, and incident documentation, following confidentiality and GDPR guidelines.
• Liaison with Professionals: Work closely with healthcare professionals, family members, and external agencies to ensure a holistic approach to client care.
• Promoting Independence: Assist clients in developing skills that promote self-sufficiency, confidence, and positive coping strategies.

• Experience: Experience in a similar role within mental health or social care, preferably within a community or residential setting.
• Qualifications: Level 3 Diploma in Health and Social Care (or equivalent) preferred. Additional certifications in mental health, dementia care, or first aid are advantageous.
• Skills: Strong communication and interpersonal skills, with an ability to build trust and rapport with clients. Exceptional problem-solving and crisis-management skills.
• Personal Attributes: Empathetic, patient, and resilient, with a genuine commitment to supporting mental health recovery.
• Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays as needed.