Band 2 Housekeeper
Job overview
** This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. **
BCHC is looking to hire a new housekeeper to join its housekeeping team at Moseley Hall Hospital. The position will be for 20 hours a week working evening shifts Monday to Thursday.
Main duties of the job
The Housekeeper will work within the Trust Facilities Management structure to ensure that the housekeeping service supports clinical colleagues.
Key areas of responsibility will be as follows:
To ensure the environment is cleaned in line with national cleaning standards.- Deliver meal/beverage service
- Cleaning medical/hard equipment.
- Manage linen quality.
- Report maintenance issues
The housekeeper will enhance the patient’s experience by ensuring that the clinical environment is presented and maintained in a way which maximises the patient’s sense of comfort, safety and well-being.
Working for our organisation
IMPORTANT- Please ensure you check your TRAC account regularly as this is how we will communicate with you during the shortlisting and selection process.
- Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS, telephone contact details and postal address
Be Part of Our Team...
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities.We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry.
We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.
Detailed job description and main responsibilities- Responsible for the safe and effective delivery of the housekeeping/catering service.
- Undertake scheduled cleaning tasks, including the cleaning of clinical equipment, as per schedules.
- Uphold all Infection Prevention and Control measures as required within the Trust.
- Ensuring that all domestic consumables are available at all times in the appropriate dispenser/holder.
- Undertake ad-hoc cleaning tasks as required by the Senior Housekeeper or nursing staff.
- Undertake catering tasks as per the work schedule ensuring that all Food Hygiene and Health & Safety Legislation is adhered to.
- Ensuring that the day room and dining areas are kept clean and presentable for patients and visitors.
- Ensure that there are sufficient ingredients for beverages, ward provisions, snack boxes and condiments available for use
- Assist with the curtain change programme.
- Report the need for any estates maintenance requests to the Senior Housekeeper.
- Identify areas for continuous improvement and liaising with the Senior Housekeeper to develop those improvements.
- Ensure close liaison and interfacing with the nursing staff to ensure there is a co-ordinated approach to the delivery of the housekeeping service.
- Responsible for ensuring that housekeeping tasks have been undertaken competently in order that the Trust performs well in internal and external audits.
- Responsible for ensuring any complaints received are relayed to the Senior Housekeeper and any adjustments or corrective actions are implemented.
Person specification
Qualifications
Essential criteria- Level 2 Food Safety & Hygiene Certificate or willingness to complete within the first 12 weeks of employment
- Good basic education - Ability to read and write and numerical skills.
- NVQ Level 2 British Institute of Cleaning Science in Domestic Services
Experience
Essential criteria- Good knowledge of Health and Safety including COSSH, Safe Systems of Cleaning Tasks.
- Excellent knowledge of Food Hygiene including temperature control and HACCP.
- Relevant experience of working within a healthcare setting.
- Full knowledge of cleaning schedules.
Personal Qualities
Essential criteria- Good communicator, to mix with a variety of people
- Flexible in working practices and hours
- Ability to be able to follow clear instructions
- Ability to show empathy and understanding of patient’s needs
- Good understanding of policies and procedures
- To be proactive in ensuring effective relationships are maintained
- To work well and effectively in a team and alone
Other
Essential criteria- To deliver the highest levels of customer service promoting a professional and caring manner
Disability Confident Employer and Guaranteed Interview Scheme
BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification.We encourage applicants to submit their applications and to request any reasonable adjustments where required.
Equality, Diversity and Inclusion
Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.
We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics.As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible.This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Benefits of working for us:
- Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
- Attractive relocation payment if you relocate to the local area.
- Discounts for local and national retailers
- Dedicated well-being services for all employees
- Flexible working where possible