Head of Operations

About Our Client

Our client is a well established manufacturing company based in Skelmersdale

Job Description

Reporting to the Managing Director, The purpose of this role is to execute business and operations strategies, with the primary focus on operational management, engineering and quality systems. Driving and optimizing all processes to ensure consistently high levels of Safety, Quality, Delivery, Productivity & People Engagement, implementing structures and systems to enable, maintain, and deliver the business plan in the Ops function.

The Head of Operations will oversee all daily responsibility of production,engineering and quality, driving a right first-time high quality culture, generating a culture of high performance through effective relationships and collaboration/alignment across all functions, ensuring accountability at all levels.

• Provide day-to-day strategic leadership for Operations and direction to all functional areas supporting the successful operation of the business
• Optimise operational performance, including efficiency & productivity
• Drive a coordinated and engaged team culture in a unionised environment
• Ensure compliance to the quality management system
• Implement/sustain visible work centre targets/metrics for business performance monitoring
• Establishing systems and mechanisms to support execution of the production plan including appropriate escalation mechanisms
• Work closely with the leadership team to ensure the organisational structure, capacity and resources are appropriate to meet the business demands and anticipate the current/future states of the business
• Implement and embed OPEX lean culture and practices
• Support the Commercial and Customer Service team in their mission for strong collaborative customer relationships through knowledge, commitment, consistent results
• Support new product introduction. Capital expenditure planning, people development and organizational capacity planning to deliver NPI and handle volume changes
• Plan and successfully deliver against a robust budget and business plan to include cost management and the achievement of revenue & profit targets
• Ensure that all employees understand, support and demonstrate the cultural values, norms and standards that govern the successful operations and business growth

• Production and Engineering experience is essential at site leadership level in manufacturing.
• Bachelor's degree in Business Administration, Operations Management, Engineering or related

• You must have a demonstrable record of full site responsible with the industrial manufacturing sector
• Proven track record successfully managing operations to achieve bottom line profitability

• Proven leadership ability
• Experienced in shaping, embedding, and coaching a team with clear accountabilities in a results oriented environment
• Experienced in building and managing customer relationships in an industry where competition

• Engineering knowledge desirable but not essential - we want to talk to people from environments such as fabrication, welding, assembly, machining, mechanical engineering and metal component production
• Formal management and or business qualification or equivalent desirable but not essential
• Good working knowledge of SIGMA 6 and Lean required

What's on Offer

£70,000 to £80,000 plus package