[ref. t4691201] Apprentice Administrator
Workwell Solutions (part of Workwell People Solutions Ltd) Watford
Job Purpose:
This role offers on-going training and support throughout the apprenticeship. This role is also open for people with experience.
To support the limited company team through effective administration of all aspects of customer operations. Take responsibility for the completion of all tasks related to the team, which will include setting up limited companies, ongoing assistance in running the limited company and other associated administrative tasks.
The role will also include managing a portfolio of limited company formations and assisting with Bank, PAYE and VAT applications where required. Our aim is to ensure we offer excellent customer service and have an accurate record of company information including money laundering checks for all new clients and company officials.
Main Responsibilities
This role offers on-going training and support throughout the apprenticeship. This role is also open for people with experience.
To support the limited company team through effective administration of all aspects of customer operations. Take responsibility for the completion of all tasks related to the team, which will include setting up limited companies, ongoing assistance in running the limited company and other associated administrative tasks.
The role will also include managing a portfolio of limited company formations and assisting with Bank, PAYE and VAT applications where required. Our aim is to ensure we offer excellent customer service and have an accurate record of company information including money laundering checks for all new clients and company officials.
Main Responsibilities
- Managing your own portfolio of limited company formations
- Responding to inbound client queries via telephone and email.
- Prioritising work according to defined service level agreements.
- Filing on IRIS Docs, Workwells document management system.
- Allocation of Personal Accountants for new clients and emails.
- Ensuring client records are kept updated on all software packages with accurate data.
- Adhering to the limited company administration procedures
- Assisting other team members where required.
- Updating practice management software to ensure that all jobs are allocated to team members.
- Using a variety of software applications to ensure a compliant and efficient service is provided.
- Filing Confirmation statements, Company Accounts and VAT Returns where needed.
- Advising clients throughout setup and in relation to any queries that arise from an admin process.
- Previous accountancy administration or secretarial experience desirable.
- Excellent customer service and communication skills.
- Able to prioritise based on urgency of tasks and new limited company setups.
- Friendly and approachable manner is essential
- Team Player.
- Confident with client interaction, in person, written and via telephone.
- Attention to detail.
- Willingness to learn and develop.
Full time, you'll work 37.50 hours per week, Monday to Friday 9:00 - 17:30. There maybe a requirement to be flexible but only If the business requires it. 100% office based.
Job Type: Full-timeBenefits:
- Casual dress
- Company pension
- Cycle to work scheme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Watford, Hertfordshire: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Location:
- Watford, Hertfordshire (preferred)
Work Location: In person
GetMyFirstJob LtdWatford
Skills required
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Analytical skills
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