Customer Service Advisor

placeCannock descriptionPermanent business_center£25,500/year calendar_month 
We are pleased to be recruiting for an experienced Customer Service Advisor to join our clients team on a permanent basis located in Cannock.

As part of the Customer Service Team, the role will involve:
 •  Managing & responding to incoming calls, emails and online chat queries
 •  Managing order portals ensuring all information is kept up to date
 •  Developing product & technical knowledge to ensure a high quality service is provided and all queries are dealt with in a timely manner

Previous experience/skills required:
 •  Customer service/account management experience
 •  An excellent telephone manner with the ability to communicate clearly
 •  Experience in handling technical/product related queries
 •  A friendly and helpful attitude
 •  Excellent IT skills including MS Office

Working hours:
 •  Monday to Thursday 08:30 -17:00
 •  Friday 08:30 - 16:45

Benefits:
 •  25 days holiday + bank holidays
 •  Free parking
 •  Private health care
 •  Generous pension scheme
 •  Staff purchase scheme
 •  Life insurance
business_centerHigh salary

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