View Jobs Description - Haywards Heath
Historic Sussex Hotel's Haywards Heath
Join our Team and be part of the Historic Sussex Hotels Group
With eight beautiful treatment rooms, a sensory deprivation tank (our Isopod Floatation facility) and exceptional health, fitness and well-being facilities, you will be responsible for delivering excellent customer service through the effective day-to-day monitoring and servicing of the spa facilities, the outstanding delivery of our food and beverage services and the utmost attention to detail in customer care and day-to-day tidying and cleaning of the spa facilities.
You will work with pool and leisure equipment to ensure that our facilities continue to be some of the best in the South of England. This role is very ‘hands-on’ and requires you to think on your feet and react accordingly. Our spa facilities are very popular so a keen eye for detail and a smile will be a must for any successful candidate.
What are we looking for?
Pay: From £22,308.00 per year
- Do you want to work for a company with great benefits and pension packages that reward you for hard work?
- Would you like to work in luxurious surroundings, surrounded by like-minded, customer service focussed staff?
- Do you thrive in a friendly, professional team?
- Are you passionate and devoted to giving your customer the best possible experience?
With eight beautiful treatment rooms, a sensory deprivation tank (our Isopod Floatation facility) and exceptional health, fitness and well-being facilities, you will be responsible for delivering excellent customer service through the effective day-to-day monitoring and servicing of the spa facilities, the outstanding delivery of our food and beverage services and the utmost attention to detail in customer care and day-to-day tidying and cleaning of the spa facilities.
You will work with pool and leisure equipment to ensure that our facilities continue to be some of the best in the South of England. This role is very ‘hands-on’ and requires you to think on your feet and react accordingly. Our spa facilities are very popular so a keen eye for detail and a smile will be a must for any successful candidate.
Your role is to ensure that the spa is beautifully presented at all times with facilities operating at their best.
Busy, but rewarding…
We know that you will want to offer a great experience to our guests so we will ensure you are fully-trained in how our facilities work and what we expect from you.What are we looking for?
- Experience in the leisure industry and in maintaining pool facilities would be to your advantage but not essential.
- A confident, warm and welcoming personality with a natural desire to serve and exceed expectations of guests and colleagues.
- A pro-active stance to always look to improve standards and service.
- Flexible in attitude, approach and working hours (to include weekends).
Now, the best bit!
Our job is to look after our guests and so we feel it is just as important to look after you. We offer excellent training and development opportunities to help broaden your experience and knowledge base and reward you for your hard work. We also offer:
- Pension scheme
- Great skincare incentive schemes – we want you love what you use and do!
- Complimentary parking on site
- Employee uniform
- Long service awards for length of service
- Discounts on all spa treatments within the Historic Sussex Hotels Group
- Complimentary overnight staff stays at any of the Historic Sussex Hotels Group
- Discounts on food and beverage across all of the Historic Sussex Hotels Group
- Exceptional discounts available on all Skin and Nailcare products used within Historic Sussex Hotels
- Discounts on stays at Pride of Britain properties
Please be aware that the Spa is open 7 days a week, 365 days per annum
If you wish to visit the Spa before applying and have an informal chat with our Spa Operations Manager, please contact Annie Tomsett on 01444 449191 who will arrange a chat with you.
Job Types: Full-time, PermanentPay: From £22,308.00 per year
Benefits:
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Store discount
Schedule:
- 8 hour shift
Application question(s):
- Are you available to work across the 7 days of the week, between the hours of 6.30am and 10pm on a rostered basis?
Experience:
- customer service: 1 year (preferred)
- Leisure/Fitness: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Reference ID: OMSpa LA
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