Volunteer Services Coordinator

apartmentMencap placeManchester calendar_month 

Job Advert

Do you have a passion for all things volunteering? Would you like to make a real difference to the lives of people with a learning disability? If you’ve just answered yes, then we have just the opportunity for you!

A super exciting opportunity has arisen for a passionate and committed individual to join Mencap as a Volunteer Services Co-ordinator. In this role you will directly support our volunteers within your region, including directly managing the Mencap Visiting Service (MVS) volunteers, a befriending service to adults with a learning disability.

As well as this you will provide direct support and expertise to our volunteer managers in all Mencap teams in the North West including retail, ensuring a quality approach and sharing great practice across all volunteering activities.

As a Volunteer Services Co-ordinator for the North West, you will support on all aspects of the volunteer journey for Mencap. This is a one year, full-time maternity leave contract until January 2026 (37.5 hours per week). A lot of the activity in this role will be in Manchester, Liverpool and North Wales.

Key Responsibilities:

  • Liaise with teams throughout your region to develop partnerships and assess their volunteering needs to see how we can support their work with volunteers further
  • Deliver the Mencap Visiting Service within your geographical area through the recruitment induction and supervision of volunteers, a robust and flexible matching, and managing communications, and ongoing training and development requirements for all volunteers in the area
  • Provide ongoing one to one visits to people we support on MVS that have more complex and multiple disabilities
  • Generate appropriate volunteering opportunities and role profiles and promote these nationally and locally
  • Support teams with recruitment, induction, support and management of volunteers, including a number of retail stores within your region
  • Support projects across the Volunteering Team
To be successful in this role you will need a background in recruiting and managing volunteers or staff and have superb communication and interpersonal skills. You will have a keen eye for detail with the ability to frequently work to tight deadlines.

You will have experience of supporting multiple projects at once. Ideally you will understand the rights and needs of people with a learning disability and have an idea of the structure of learning disability services and the support that is provided.

A FULL valid driver’s licence, with access to a vehicle you can use for business purposes is essential to be considered for this post. You must be willing to travel across your geographical area with occasional overnight stays further afield in the UK when required.

Mileage will be paid for by Mencap.

Please apply using an up to date CV and covering letter.

This vacancy will close on 14th October with 1st stage interviews in Manchester on 31st Oct/1st November.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.

Job ID: 32613

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
  • 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
  • Service related sick pay when 6 month probation is completed
  • Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
  • Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
  • Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
  • Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
  • Free access to round the clock employee assistance program for advice and support
  • T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist.

We want to make you feel inspired to reach your potential.

Our work includes;
  • providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
  • providing advice through our help lines and web sites
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