Customer Experience Director (Hiring Immediately)
Summary
£46,000- £62,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re confident, inspiring and always ready to get hands-on.Just like you.As a Lidl Store Manager, you’re ready to embrace our unique culture and play a key part in building our global business.From taking ownership of your store and keeping customers happy to developing and inspiring your team, you’ll lead from the front and guide us toward success. You’ll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential.In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl.We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress.
With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. What you'll do
Be a natural leader, developing, nurturing and inspiring your team in accordance with our Leadership & Company PrinciplesConfidently create an environment where every colleague can achieve their best workBe responsible for managing and improving the day-to-day operations and performance of your store’s KPIsOptimise processes and solving problems to keep your store running like clockwork and your team focused on their tasksMake sure that excellent Customer Service is given to everyone who shops with usWhat you'll need
Experience leading and developing a team in an exciting, fast-paced environmentExcellent time-management, delegation, and problem-solving skillsA pride in offering unmatched support to your customers and your team through every shiftStrong communication skills to tackle even the trickiest conversationsThe confidence to monitor, manage and improve your store’s key performance indicatorsWhat you'll receive- 35 days holiday (pro rata)A fully expensed company car or car allowance10% in-store discountContributory pension schemeEnhanced family leavePlus, more of the perks you deserve You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.