Application Support Engineer
Are you an experienced Application Support Engineer with experience of supporting SFTP applications?
Capita are seeking an experienced Application Support Engineer who will support our customers SFTP applications. This role involves working with a variety of stakeholders such as; third party application vendors, customers and account team members so we are looking for somebody with good communication skills as well as extensive experience in fault finding and resolution.
The successful applicant will bring a wealth of experience of supporting SFTP and will join a large team that supports other applications which will provide a fantastic opportunity for them to broaden their skillset.
This role will also entail occasional out of hours (including weekends) work to patch/ upgrade the SFTP applications and the successful application will join an out of hours rota with other team members who respond to emergency calls for SFTP and other customer software.
*The successful candidate must be eligible for SC clearance*
What you'll be doing:
- Fault finding and resolution
- SFTP Application account creation
- SFTP Application certificate installation
- Meeting with stakeholders and clients to determine requirements.
- Working with clients to determine scope of a project..
- Clarifying system specifications and understanding the nature of the clients business requirements.
- Working on agreed solutions and implementing new system designs.
What we're looking for:
- Experience of supporting SFTP applications on MS Windows server environment
- Application Support experience
- MS SQL experience (basic)
- UNIX experience would be desirable
About Capita Technology and Software Solutions
Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service, responsible for delivering innovation and digital transformation for Capita's colleagues, businesses and clients.
We design, build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services - from working collaboratively with Capita's businesses to shape the right technology and software solutions to take to market, to ensuring colleagues have access to resilient, predictable IT services and support, that enables them to work effectively and securely.
TSS is right at the heart of Capita, as we work to create a technology-led organisation. You'll be part of a Capita-wide network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that.Our purpose is to create a better outcome for you .
What's in it for you?
'-Competitive Salary'-23 days' holiday (rising to 27) with the opportunity to buy extra leave'-Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more'-Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology'-The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice'-Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform ul>
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
To view our Covid-19 and process adjustments information, please visit the Capita Careers site.
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. During the application process, you'll be asked to share your personal characteristics and data with us.
This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.