Temporary Customer Service Advisor

About Our Client

Our client is a large organisation within the transport and distribution industry, boasting a nationwide presence. Committed to providing superior services, they are known for their operational excellence and customer-centric approach. Their team is made up of dedicated professionals who strive to maintain the company's standing as a leading provider in the industry.

• Act as the first point of contact for all customer queries
• Provide high-quality customer service, addressing and resolving customer complaints
• Process orders and manage delivery schedules
• Work closely with the operations team to ensure smooth deliveries
• Maintain accurate records of customer interactions
• Identify and escalate issues as necessary
• Contribute to team efforts by accomplishing related tasks as needed

The Successful Applicant

A successful Temporary Customer Service Advisor should have:

• A strong understanding of customer service principles and practices
• Excellent communication skills, both written and verbal
• Ability to handle complaints and difficult situations in a professional manner
• Proficiency in using computer systems for data entry and reporting
• A proactive attitude and a passion for delivering exceptional service

What's on Offer

In return, our client can offer:

• Immediate start
• Weekly pay
• Temp to perm opportunity
• Close to main public transport links & free parking