Receptionist - Pont Newydd Medical Centre

JOB DESCRIPTION Job Title: Medical Receptionist Responsible to: Practice Manager/Office Supervisor Accountable to: GP Partners We are looking for a person to work as a member of our reception team. Applicants should consider themselves capable of: Ensuring that enquiries from patients, doctors and other members of staff are efficiently and courteously handled Working as part of a team to ensure that reception tasks are completed efficiently Managing and prioritising a multitude of different requests often under pressure Being flexible and to be able to provide cover for the duties of other team members during periods of staff absence (holiday and sickness cover essential) Specifically, a receptionist will be expected to be involved in:- Service of patients enquiries face to face and on the telephone Operation of the Vision clinical system Scanning and Document management using Docman Handling of prescriptions Receiving and recording requests for visits Receipt and sorting of practice mail Dealing with patient registrations Handling of money for private medical work Handling of all forms used within the practice Working with the reception team to ensure continuity of service to doctors and patients Message handling Maintaining both the manual and computer record system The chaperoning of patients at doctors request Receipt of samples from patients and dealing with them appropriately Booking emergency ambulances Clinic administration including photocopying/faxing Destruction of confidential information Supervision of waiting rooms Preparation of consulting rooms for us Any other duty relevant to the position.