Receptionist
MBDS is on the lookout for a friendly and professional Receptionist to be the first point of contact for our clients and visitors at our London studio. Your role will be pivotal in providing a welcoming atmosphere and ensuring smooth communication within our team and with external parties.
As the Receptionist, you will manage the front desk, greet guests, handle incoming calls and inquiries, and coordinate administrative tasks to support the daily operations of our studio.
The ideal candidate will possess excellent communication skills, have a positive attitude, and demonstrate the ability to work in a fast-paced environment.
Responsibilities
Managing Reception (day to day) between the hours of 8:45am - 5:30pm:
o Opening/closing the studio
o Listening to voicemail messages and relaying them to the intended recipient
o Acting as first point of contact for all calls; screening and directing messages
o Providing Studio information to callers
o Greeting visitors – standing up to greet them ‘welcome to MBDS’ take coats/bags
o Offering refreshments – tea, coffee, water
o Being aware of daily staff movement in/out of the Studio (calendar) and managing the WFH calendar.
o Ensuring the reception area is kept tidy – all personal items put away in draws
o Booking all cars business-related travel for staff as and when required
Meeting Room
o Managing meeting room bookings
o Ensuring the meeting rooms are kept clean and tidy at all times
o Checking the calendar daily to ensure there are no overlaps in meetings
o Preparing for visitors (equipment needed, refreshments etc.)
Contact database
o Maintaining the Contact database
o Adding any new details as requested
o Updating existing details as necessary
Couriers/Deliveries/Post:
o Distributing all post to the studio as soon as it arrives (including/determining invoices once date stamped)
o Receiving deliveries
o Arranging all couriers both domestic and international
Assist the Office Manager with the following (as requested):
o Ordering inventory supplies – stationery, bathrooms and kitchen
o Maintaining Studio emergency and disaster recovery information
o Facilitating the Health and Safety administration
o Arranging monthly staff events
o Keeping the office clean and tidy at all times
o Coverage as needed
General
o Managing the Studio/Meeting Room e-mail account (daily)
o Assisting with any general ad hoc Studio duties as requested (supporting the PA/HR if requested)
o Liaising with all MBDS entities as needed (New York, MBDS Holdings, And Objects, Art Consultancy etc.)
o Sending regular reminders for WFH requests including monitoring no days are too saturated with requests
o Assist with monthly Amex reconciliation for some of the studio Associates
Requirements- Proven experience as a Receptionist or in a similar role.
- Exceptional interpersonal and communication skills.
- Proficiency in Microsoft Office, Outlook and experience with office equipment (e.g., printers, copiers).
- Strong organisational skills and attention to detail.
- Ability to handle multiple tasks and prioritise effectively.
- A positive attitude and a friendly demeanor.
- Enhanced Annual leave
- Purchase holiday scheme
- WFH up to two days per week
- Enhanced Company Sick Pay
- Monthly breakfast, weekly fruit and monthly drinks and raffle
- Enhanced Pension Contributions
- Company events