Client Relations Administrator
Client Relations Administrator
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Opportunity in an Innovative Industry
Job Title: Client Relations Administrator
Are you looking for a role where you can make a real impact in a fast-evolving sector? A forward-thinking company in Yeovil, Somerset, is seeking a dedicated and passionate Client Relations Administrator to join their dynamic team.
Working Hours:
- Monday to Friday
- 42.5 hours per week with 30-minute lunch break.
Key Responsibilities:
- Manage client interactions via phone and email, providing exceptional customer service
- Process orders and handle product inquiries efficiently and accurately
- Assist with industry-specific documentation ensuring compliance
- Support senior staff with various administrative tasks, including scheduling and report preparation
- Maintain and update client records in our CRM system
- Collaborate with cross-functional teams to resolve client issues and improve service delivery
- Contribute to the development and implementation of client retention strategies
- Participate in team meetings and training sessions to stay updated on industry trends and company policies
What We're Looking For:
- A motivated self-starter with excellent communication skills
- Someone who thrives in a fast-paced environment and enjoys multitasking
- An individual with a keen eye for detail and a passion for client satisfaction
- A minimum of 2 years of experience in customer service
- Strong data entry skills and proficiency with office software
- Problem-solving abilities and a client-centric approach
- Ability to work independently and as part of a team
- Excellent time management and organisational skills
What We Offer:
- Salary between £24,000 - £28,000 (dependant on experience)
- Full-time position with room for growth
- Opportunity to build a career in an innovative and impactful industry
If you're ready to take the next step in your career then we want to hear from you! Apply now and join a team that's making a real difference in their field.
This is a permanent job with a starting salary dependant on experience. You must have current UK right to work to be considered. HRGO are a recruitment agency supporting UK business. We aim to respond to all applications.