Administrator - Derbyshire Adult Eating Disorders Service
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work.We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
We have a fabulous opportunity for a part time Team Administrator, within our friendly Derbyshire Eating Disorders Service.
We are looking for a Team Administrator to provide immediate administrative support to the multi-disciplinary therapeutic eating disorders team, who use the base in Belper and remote support to our wider teams to help us to ensure the smooth running of our service across Derby City and Derbyshire County.
Our teams provide assessment, treatment and care for patients who experience primary eating disorders, as well as support to their carers. None of this can be done effectively without effective administration and support.
The successful candidate would join a small, supportive team of Administrators.
Main duties of the job
The role of Team Administrator is a challenging and varied post, supporting the day to day running of Derbyshire Eating Disorders Service.
You will work in a small team of administrators as part of the Derbyshire Eating Disorders Service. As the Team Administrator, there are responsibilities for the prioritisation and coordination of work with other members of staff.
Work will include answering telephone calls and emails, which could be from professionals, service users, carers, staff members, and other supporting agencies. Telephone calls must be passed on to the appropriate person, whilst also supporting the caller, who may be distressed or frustrated.
Support is provided to the team which includes letters, other correspondence and general admin duties.
Use of the Electronic Patient Record is key to the role, where referrals are inputted, paperwork is uploaded, and letters and reports are created.
The Team Administrator also supports clinical and operational meetings, such as multi-disciplinary meetings, business meetings and/or profession-specific meetings.
Team Administrators are responsible for inventory management and helping maintain onsite facilities.
Working for our organisation
It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying.Applicants who are not employed by an NHS organisation, will receive a fixed term contract.
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of making a positive difference in people's lives.
Derbyshire Healthcare Foundation NHS Trust works hard to support employees and the Care Quality Commission rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust”. This also includes the following benefits:
- Commitment to flexible working where this is possible
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years’ service
- Regular supportive supervision
- Yearly appraisal & commitment to ongoing training
- Generous NHS pension scheme
- Good maternity, paternity & adoption benefits
- Health service discounts & online benefits
- Incremental pay progression
- Free confidential employee assistance programme 24/7
- Access to a range of support networks
- Health & wellbeing opportunities
- Structured learning & development opportunities
Detailed job description and main responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Person specification
Qualification
Essential criteria- Word Processing / Typing Qualifications or demonstrable skills and experience
- IT qualification / experience
Skills
Essential criteria- Good standard of spelling and grammatical accuracy
- Excellent written and verbal communication skills
- Excellent organisational skills
- Ability to work as part of a team
- Ability to prioritise and work to the required standards within defined time limits
- Ability to work on own initiative with minimal supervision
- Note/minute taking abilities and experience
- Ability to audio type
Knowledge and Experience
Essential criteria- Experience using Microsoft computer packages
- Previous clerical/administration experience
- Excellent customer care skills
- Experience of dealing with telephone enquiries
- Willingness to undertake a wide range of administrative duties
- Use of clinical software/packages
- Ability to prioritise administration duties and delegate to meet team needs
- Experience of facilitating supervision with colleagues
Other
Essential criteria- Ability to travel to other premises to attend and support meetings if required (driving licence not essential)
- Awareness of the requirement of confidentiality
- Full Driving License for the UK
Additional Information
Flexible Working
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for our service and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.
Disability Confident Employer
The Trust is a Disability Confident Employer. If you require any reasonable adjustments to support you in the recruitment process please let us know.
If you require any support in completing the application form please do not hesitate to contact the Recruitment Team, 01332 564856, option 1, option 1 or email [email protected] and we will be happy to provide assistance.
DBS Checks
The cost of undertaking a DBS (Disclosure and Barring Service) disclosure will be met by the individual. The Trust will meet the initial costs of the disclosure which will be deducted from your first month’s salary.
This job may close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.