Hospital Volunteer
Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.
Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon
Job overview
Please see the attached supporting document which contains more information about the role in the job summary.
Main duties of the job
Hospital Volunteer
Why not become a volunteer?
The Trust has a positive approach to volunteering. It can provide people with a gateway to employment, as some people who have been out of work a long time find volunteering a really helpful way to build confidence.
Some people even benefit from learning skills which can help them in returning to work. Evidence for future employers of regular volunteering experience for six months or more can be helpful to those returning to work after a long gap.
There are many rewards, from meeting new people through to being able to enjoy the experience of giving. Many visitors/patients to the hospital are vulnerable and in need of assistance in many different ways. Being able to show consideration, empathy and of kindness for others, may bring balance, perspective and fulfillment to your own life.
You will gain valuable knowledge and experience of working in a healthcare setting.
Among a host of activities, you could:
- Help on the wards
- Meet and greet patients and visitors and show them where they need to go
- Help out behind the scenes with admin tasks
If you meet this criteria then why not join us!
Volunteer Recruitment Process- Open Afternoon
- Interview
- Pre-employment Checks
- Induction
- Placement
Following submission of your application form, if you meet our criteria you will be invited to an Information Session and this will run from 12.30 – 14.30 and be held in Shirley House, Room 5. Applicants will be required to attend the whole session, arriving promptly at 12.30. Details are : Shirley House 530 London Road Croydon CR7 7YE
(IT IS MANDATORY THAT YOU ATTEND)
This will give you an opportunity to hear more about the opportunities available and to ask any questions that you have about volunteering at the Trust. You will then be invited to an interview, you will be unable to move through to the next phase unless you attend the interview.
If you are successful at interview stage you will commence your mandatory checks which include references, DBS (Disclosure & Barring Service) clearance, and Occupational Health clearance and you will be invited to attend our Induction on Monday 4th November , 9:00 - 14:00, in the Croydon Health Services, 12-18 Lennard Road, Croydon, Surrey, CR9 2RS.(THIS IS MANDATORY THAT YOU ATTEND).
Interview Date - 26th September and 2nd October 2024, held at the Volunteers Office, Main Reception, Croydon University Hospital.
Please note - you will need to be available for all these dates to progress your application.
We look forward to receiving your application.
Key Dates
The Open Afternoon will be held on Wednesday 25th September 2024 from 13.30pm at Croydon Health Services, 12-18 Lennard Road, Croydon, Surrey, CR9 2RS.
Interview Date - Thursday 26th September and Tuesday 2nd October 2024, held at the Volunteers Office, Main Reception, Croydon University Hospital.
The Induction Date - Monday 4th November 2024, 9:00 - 14:00, in the Croydon Health Services, 12-18 Lennard Road, Croydon, Surrey, CR9 2RS.
Working for our organisation
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.
These include:- Croydon University Hospital
- Purley Hospital
- The Sickle Cell and Thalassaemia Centre in Thornton Heath
- Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodside
- A minor injuries unit in New Addington
The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our Vision:
“Excellent integrated care for you and your family, when and where you need it”
Our 5 key ‘Here for you’ promises to the people of Croydon are:
- You feel cared for by helpful and welcoming staff
- You feel in safe hands with highly professional staff
- You feel confident in your treatment from skilled teams of compassionate clinicians
- You feel we value your time with convenient appointments, minimal waiting and care closer to home
- You feel it’s getting better all the time as we continue to improve our services
We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of "Listening into Action" as a new way of working. The approach we are taking to “Listening into Action” is new and different.
Detailed job description and main responsibilities
Please see the attached supporting document which contains more information about the role in job description and person specification
Person specification
Requirements
Essential criteria- Lives in Borough of Croydon
- Aged over 18 years
- Commitment to over 4.5 hours per week
Over 18 years of age
Essential criteria- Living in Croydon
- Able to commit to volunteer for 4 hours per week for at least 6 months
We particularly welcome applications from black, asian and minority ethnic candidates as there is an under-representation at senior level within Croydon Health Services NHS Trust.
We offer many flexible and part-time working opportunities and all of our substantive & Fixed Term employees can enjoy a range of staff benefits, including parking, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.We value diversity and promote equality of opportunity.
DETAILS ON APPLICATION PROCESS
Please note that no job offer or volunteer placement will be made until satisfactory references have been received. You are asked to provide email addresses for all referees, and ensure their accuracy before submitting your application.
If you need to discuss any reasonable adjustments under the Equality Act, require the application form in a different format or would like advice in regard to the recruitment process, please email the South West London Recruitment Hub - [email protected]
In submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process, if applicable, should you be appointed.
WE COMMUNICATE TO ALL JOB APPLICANTS VIA THE E-MAIL ADDRESS WHICH HAS BEEN PROVIDED ON THE APPLICATION FORM. PLEASE ENSURE THAT YOU CHECK YOUR E-MAIL ON A REGULAR BASIS
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications.
If you decide to apply for this post, but do not hear back from us within four weeks of the closing date, please assume that you have not been shortlisted on this occasion.