Dot Dot Loans - Customer Service Representative - Glasgow - ref. a08968815

apartmentPJG Financial Limited placeGlasgow calendar_month 

Dot Dot Loans is seeking a motivated Customer Service Representative to join our on-site team.

This entry-level role is perfect for individuals starting their career in financial services while providing top-notch support to our clients.

Responsibilities:

  • Assist customers in-person, over the phone, or via email with inquiries and account management.
  • Process payments and help with account setup.
  • Provide accurate information about products and services.
  • Update and maintain customer records in the system.
  • Handle customer complaints professionally and escalate when needed.

Requirements:

  • Strong communication and interpersonal skills.
  • Basic computer skills; training provided for specific tools.
  • High school diploma or equivalent (no prior experience required).
  • Ability to commute to our office and work on-site during business hours.

What We Offer:

  • Full training and career development opportunities.
  • Competitive salary and benefits.
  • A friendly and supportive work environment.
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