Junior Consultant

We are committed to listening, learning and improving on our approach to ensure these principles remain at our heart, helping us all to thrive.

Job overview

South Central and West (SCW) is a leading provider of transformation and consultancy services across health and social care at a national, regional, and local level. The Transformation team provides high quality, expert support to NHS organisations and partners to manage, analyse and improve performance, to transform the way services are provided for local populations.

Our customers include NHS England, ICSs/ICBs, provider trusts, general practices, and numerous social care, community care, and voluntary sector organisations.

We are looking for a Junior Consultant on a 12 month Fixed Term basis. This role will be working with a service deployed in the Digital Prevention Services portfolio. You will be expected to work closely with the Director of Digital Prevention Services, managing and maintaining the smooth running of diaries and shared inboxes, prioritising work schedules by changing priorities, liaising and negotiating with all stakeholders efficiently and effectively.

The post holder will share the ethos and values of SCW and will be able to bring the skills, experience, and subject matter expertise they have developed in their career, to support the team to deliver quality services.

This role will involve travel across the South of England and potentially further afield - This role can be delivered in a flexible hybrid way with any travel, site visits or meetings arranged by agreement on a very occasional basis.

Main duties of the job

The primary responsibility of this role is to work as a member of a designated team (and independently) to provide support to the Director of Digital Prevention Services. The post-holder will be required to provide project support, business and administrative management, diary management and project management input. Key responsibilities include:

• Provide a high-level, professional and confidential service to Senior Programme leads covering all aspects of secretarial, administrative and organisational support.
• Analysing and summarising relevant information from a wide range of sources (Conference papers, national guidance, local policies and standards, financial reports and budgets, technical specifications and capabilities) for colleagues.
• Manage and maintain the smooth running of shared programme diaries and/or including the diaries of key programme leads, prioritising work schedules by changing priorities and liaising and negotiating with all stakeholders efficiently and effectively.

Working for our organisation

This role sits within the Transformation Directorate, which has approximately 250 people working across a range of professional disciplines within the transformation and consultancy space. The post holder will be allocated a Career Development Manager to support them pastorally and to support them on their career journey and they will report into an Assignment Manager for each project they are assigned to.

The post holder will play an essential part in the effective delivery of the Digital Prevention Services programme. We are an inclusive and diverse team and collaboration is at the heart of how we work. The team has grown rapidly over the last couple of years in response to increasing customer demand and due to the committed and hard-working nature of the team, for which personal development is important.

If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Detailed job description and main responsibilities

Please refer to the job description and person specification for further details and information regarding this role.

Applicants should be aware that you may not be eligible for skilled worker sponsorship if you apply for this post. If you require sponsorship, please ensure you have checked your eligibility via https://www.gov.uk/skilled-worker-visa/your-job or alternatively, please contact us via email on [email protected] to confirm the requirements of sponsorship can be met.

Person specification

Values & Behaviours

• Patient First – Customer Excellence
• Aspirational
• Collaborative
• Insightful
• Respectful

Education

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area

Knowledge & Experience

• Knowledge of administrative procedures, project management or business analysis
• Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access.

• Previously worked in similar position within the public or private sector

Skills & Capabilities

• Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills
• Ability to pull together comprehensive draft reports, data and letters; Negotiating, networking and persuasive skills
• Problem solving skills and ability to respond to sudden unexpected demands
• Ability to work without supervision; Able to work on own initiative, organising and prioritising own workload to changing and often tight deadlines
• Understanding of and commitment to equality of opportunity and good working relationships.
• Excellent customer service skills; Attention to detail
• Professional, calm and efficient manner
• Skills for manipulating information.

Office location can be flexible within the NHS SCW estate and will be agreed upon offer of contract.

NHS SCW staff that are in posts considered to be agile will not be expected to attend office space for general working but will be required on occasions to attend face to face meetings and collaborative working sessions that may require travel to their home base or other locations across the estate or customer sites.

Please feel free to contact the Recruiting Manager of this vacancy to discuss further the working arrangement.

Some of our sites have accessible parking provision which is free or paid for work purpose this not contractual entitlement.

We make every effort to contact all candidates to let them know the outcome of their application. However, if you haven't heard back from us within 2 weeks after the closing date, please assume that your application has not been successful.

This is an exciting time to join NHS SCW. We are an NHS support and transformation organisation that helps health and social care organisations deliver the best possible care to people. As partners of choice to more than 200 organisations that support millions of people, our mission is to help deliver the NHS Long Term Plan, improving the health and wellbeing of communities.

We’re supporting clients whose vision and quest for innovation requires us to be flexible, adaptable and open to adventure; giving us the freedom to work in new ways, looking at things from a different angle and challenging the norm.

We are an equal opportunities employer committed to attracting and retaining the best people in order to provide the best possible services to our customers. Our people enjoy challenging, rewarding roles, supporting our customers to improve their local health and care services.

We want our people to fulfil their potential so we offer a wide range of training, opportunities to gain qualifications, as well as access to coaching, mentoring schemes and employee wellbeing and support for a healthy work-life balance.

We were selected as an NHS Employers Diversity and Inclusion Partner for three consecutive years 2015-2018 and are now proud to be Alumni of this programme.

If you are successful in your application, we will value your experience, your contribution and we will give you the knowledge to succeed as part of your specialist team and as part of our organisation.

Our values

Insightful: As experts in our fields, we understand the bigger picture and its complexities, we challenge convention, and we uncover opportunities.

Respectful: We treat everyone with respect and hope it will be returned. Recognising and valuing their knowledge, we involve our customers, teams and partners in decisions.

Please note NHS SCW asks successful candidates to upload their Right to Work and Identity documents for digital verification. If you are unable to provide the required documents for the digital verification or do not have access to a smartphone or tablet, this will result in the verification being done face-to-face.

At our Organisation, our selection process ensures we recruit candidates with the right skills and values. We monitor AI use in applications and remain alert to misuse that misrepresents abilities. You must declare any AI use when submitting your application.