Technical Support Engineer - Burnley

Are you looking for your next move as a Technical Support Engineer?

Do you love to give excellent customer service to a business, both in person and via the phone?

Are you a whizz at troubleshooting and solving technical issues?

Then this Technical Support Engineer role could be perfect for you!

Especially if you love a bit of banter and having a laugh at work!

To find out more, read on…

As a Technical Support Engineer, your responsibilities will include:

• Supporting customers over the phone and in person at the workshop
• Inspecting and diagnosing problems with products and carrying out repairs
• Ensuring all processes are followed, including using internal systems
• Ensuring customer records are up to date
• Liaising with and communicating with other departments

We are looking for a Technical Support Engineer who has the following skills and experience:

• Ideally 1-2 years of experience in a technical support role
• A naturally high level of technical competency and comprehension
• Excellent interpersonal skills, telephone manner, and communication skills
• Patient, friendly and enjoy talking to people
• A positive and proactive personality, with good problem-solving skills

In return, the successful Technical Support Engineer will receive a salary of £25,000, plus excellent company benefits including:

• Development opportunities
• Company events and parties
• 28 days holiday
• Employee assistance programme
• Company pension

To apply for this Technical Support Engineer role, send your CV over today!