Key Account Manager - Warrington
Job Advert
Main Purpose
We are looking for 2 experienced Key Account Managers to join our team. In this role, you could be based at either our Crewe orSouthport site, with a hybrid working pattern available and will be required to travel to visit customers.
Working as part of the Customer Engagement Team, you will take responsibility for renewing and maximising sales for our NetworkRail Customer. Focused on account growth, you will form part of a team accountable for achieving specific targets for sales and
gross margin as set out in our Corporate Plan and aligned to our strategic imperative of achieving margin accretive revenue
growth.
You will be responsible for the implementation and ongoing sustainment of the Customer Engagement System including, development ofthe strategic account plan and management of the various governance processes which ensure that customer needs are met and
exceeded throughout contract duration.
Through effective relationship management, you will support the customer to deliver business objectives in the short, medium and
long term. You will be responsible for driving account growth, managing key customer relationships, and overseeing salesactivities for your allocated accounts.
As a Key Account Manager, you will work closely with the Customer Engagement Manager to ensure customer satisfaction and
contribute to the development and execution of strategies that enhance business growth, whilst proactively positioning forcontract renewals and extensions.
You will be responsible for maintaining regular customer interaction, managing and reporting on operational performance targetsand achieving budgeted sales targets for nominated customers and achieving budgeted GM in line with our corporate plan and
identifying opportunities to improve this.
Person Specification
We are looking for someone with customer account management experience, ideally gained working within the Rail sector. You willhave excellent customer service, selling and negotiation skills with exceptional communication and interpersonal skills enabling
you to engage with people at varying levels within the organisation and externally.
You will have the ability to make decisions and solve problems, taking ownership to initiate resolutions, always leading with afocus on continuous improvement. The role will also require a strong contract and commercial awareness. Organisational and time
management capability are paramount to the success in this role.
A good working knowledge of SAP is required, along with sound IT skills. Data analysis and good analytical skills are required tounderstand and interpret data.
Benefits- Competitive salary
- Pension and death in service provisions for employees in pension scheme
- 25 Days Hols (plus Bank Holidays)
- Employee Assistance Programme (EAP)
- Health and Wellbeing Initiatives
- Employee offers and discounts from various retailers
- Recognition events and rewards
- Car parking / Breakfast club
Unipart Rail - Who are we?
Unipart Rail is part of the Unipart Group, one of Europe's leading independent logistics’ companies that employs more than 12,000employees worldwide and has an annual turnover of more than £1 bllion.
We have a long heritage in the rail industry based on decades of experience, we have continuous improvement plans to embraceinnovation in both products and business techniques to ensure that we remain the first and best choice for our customers.
As a valued employee of Unipart Rail, you can look forward to a varied and rewarding career with a company that holds theInvestors in People accreditation and also world class status in employee engagement.