Customer Service Team Manager

placeReigate calendar_month 

New Vacancy - Immediate Start Available - Hybrid Working Options

Due to rapid expansion within our client's organisation.

Oversee and support the Customer Service Assistants

Develop and implement strategies to improve customer experience.

Handle escalated customer issues and complaints

Monitor and report on customer service performance metrics

Collaborate with other departments to ensure seamless customer interactions.

Skills and Experience

Leadership and team management experience

Excellent problem solving and decision making skills

Prior experience in customer service management

Please apply online or call Amanda Nash for further details on

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