Pro-active Care Mobilisation Manager

apartmentNHS Bristol, North Somerset and South Gloucestershire Integrated Care Board placeBristol calendar_month 

Job overview

We are seeking a dynamic and motivated mobilisation manager for a 12-month fixed term post, March 2025 to February 2026. This is an exciting opportunity to be at the forefront of place-based integrated community services. You will work directly with the Locality Partnership Collaborative Operational Delivery Group (ODG) to support partners to reduce inequalities and implement pro-active services that are co-produced with our communities.

If you have experience of building new programmes from the ground up, alongside great planning and stakeholder management skills and a strong background in delivery, we would love to hear from you.

The successful candidate will have demonstrable experience of multi-agency, cross-organisational programme and project management and delivery within complex organisations and systems, particularly within Localities. They will need to be rigorous and highly organised in their approach, with a track record of using common programme management methodologies.

They will have experience of NHS finances, public sector procurement and contracting, evaluation planning, risk management and benefits realisation.

The post holder will bring together ongoing projects and lead on monitoring and progressing these. They will create a governance process to enable effective delivery providing assurance to the Locality Partnership Collaborative ODG and system.

Experience of leading programme or project steering groups with minimal supervision is essential.

Main duties of the job

Main responsibilities include:

Implementation and management of a programme management process for the Locality Partnership Collaborative ODG’s Pro-active care and Health Inequalities investments.

Implementation of appropriate governance processes to manage the programme.

Monitor the progress of the programmes and projects against their original business case and project initiation document.

Management of the programme risk register and risk management processes.

Tracking and updating the LP Collaborative ODG’s finances (forecasts, actuals and receipt of invoices.

Support the benefits identification, planning and realisation for projects, and allocated programmes ensuring they are accurately documented and monitored and communicated appropriately.

Preparation of programme reports for the LP Collaborative ODG, Community HCIG and Locality Partnership Boards.

Co-ordination of programme evaluation to deliver a pan-BNSSG overarching evaluation plan.

Co-ordination of procurement and contracting approach for the projects within the programme.

Co-ordination of involvement / co-production at programme level (where relevant).

Supporting project leads with drafting of contracts.

Management of the programme Lessons Learned Log and continuous improvement of the programme management and assurance processes.

Production of an End of Programme Report, including recommendations for improved practice informed by the lessons learned during this process.

Working for our organisation

We are committed to creating an inclusive organisation that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services.

We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.

Detailed job description and main responsibilities

Main Duties and Responsibilities

General Duties
  • Preparation of programme reports for the LP Collaborative ODG, Community HCIG and Locality Partnership Boards.
  • Champion equality, diversity and inclusion (EDI) and ensure that activities take account of EDI requirements.
  • The post holder will participate in the rota for provision of in-hours Call Support to System Flow meetings, once appropriate training has been received.
  • The post-holder, once trained, will also be eligible to undertake out-of-hours Call Support which will result in additional payment.
Communication
  • Supports stakeholder alignment and comms across the programme and between the projects
  • The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders.
  • Present information and issues, explaining highly complex issues, to a wide range of internal and external stakeholders.
  • Supports development of a culture that values diversity and promotes equality and inclusion.
Organisation and Planning
  • Implementation and management of a programme management process for the Locality Partnership Collaborative ODG’s Pro-active care and Health Inequalities investments.
  • Implementation of appropriate governance processes to manage the programme.
  • Monitor the progress of the programmes and projects against their original business case and project initiation document, ensuring where necessary the programme/projects are able to adapt to changing requirements and that plans are adjusted accordingly so that the deliverables are on time, to specified quality and within budget.
  • Production of an End of Programme Report, including recommendations for improved practice informed by the lessons learned during this process.
  • Management of the programme risk register and risk management processes.
  • Support the benefits identification, planning and realisation for projects, and allocated programmes ensuring they are accurately documented and monitored and communicated appropriately.
  • Participate in relevant internal and external working groups/projects, services and initiatives to provide, information and analytical advice and expertise.
  • Identifies and manages dependencies between Locality projects within this programme, managing resources (e.g. procurement support) across the projects, planning and continually adapting.
  • Contribute to short, medium and long term business plans, achieving quality outcomes.
  • Manage the Team’s business support function, including developing and managing the team’s business plan, progress and reporting risk and issue management.
  • Manage all corporate business returns, including planning and workforce returns.
  • Contribute to the strategic planning of Team projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary.
Service Development and Research
  • Management of the programme Lessons Learned Log and continuous improvement of the programme management and assurance processes.
  • Co-ordination of involvement / co-production at programme level (where relevant)
  • Co-ordination of programme evaluation to deliver a pan-BNSSG overarching evaluation plan
  • Develop and implement a content management system to ensure information is properly managed and best practice is shared across the team, Directorate and the wider NHS organisation
  • Co-ordination of procurement and contracting approach for the projects within the programme.
  • Supporting project leads with drafting of contracts
  • Contribute to performance improvement, taking a lead for identified areas where agreed.
  • Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes, in accordance with Locality Partnerships and BNSSG ICS priorities.
  • Develop policies and procedures in own work function with an impact on the wider organisation, as required.
Finance and Resources
  • Tracking and updating the LP Collaborative ODG’s finances (forecasts, actuals and receipt of invoices)
  • Oversight and management of all aspects of the Team budgets

Leadership and Management

Information Resources
  • Develop and implement data collection systems that will provide accurate and timely data.

Professional Development

Other
  • The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
  • The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation

Person specification

Knowledge, Training and Experience

Essential criteria
  • Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area.
  • Post-graduate degree in Management Studies or equivalent.
  • Significant experience of successfully operating in a politically sensitive environment.
  • Evidence of continued professional development.
  • Demonstrated experience of co-ordinating projects in complex and challenging environments.
  • Experience of managing risks and reporting.
  • Experience of drafting briefing papers and correspondence at SMT level.

Communication Skills

Essential criteria
  • Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
  • Experience of creating and giving presentations to a varied group of internal and external stakeholders.

Analytical

Essential criteria
  • Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
  • Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
  • Numerate and able to understand complex financial issues combined with deep analytical skills.
  • Experience of setting up and implementing internal processes and procedures.
  • Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement.
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