[ref. q71905802] Team Leader
In this position, you will collaborate with other team leaders to oversee the valet parking team, ensuring smooth day-to-day operations.
You will also have the full support of our onsite account management team to assist with operational challenges and help maintain a high standard of service
About the role
Customers will be leaving their vehicles at Bristol Airport Valet Parking services, where they will expect prompt, professional, and secure handling of their cars. As the team leader, you will be responsible for overseeing a group of valet parkers, ensuring that high standards of customer service and vehicle care are maintained.
Your role involves coordinating the parking process, managing the flow of incoming and outgoing cars, and ensuring smooth operations, even during peak times.This position requires excellent leadership skills, a strong sense of responsibility, and the ability to work efficiently in all weather conditions – rain or shine. Attention to detail and a commitment to delivering a seamless experience are essential.
Key Responsibilities:
Supervise and inspire a team of valet attendants to ensure top-tier service delivery.Manage daily operations, including staffing, vehicle logistics, and customer interactions.
Address customer inquiries and resolve issues promptly and professionally.
new team members on procedures and best practices, ensuring compliance with airport regulations.
Ensure the cleanliness and organisation of the parking area, as well as conduct vehicle and equipment inspections.
Assist with record-keeping, inventory management, and reporting.
You must hold a UK Driving License.You will spend the first two weeks working as a valet parking attendant to understand the role before stepping into the Team Leader position.