Oncology and Haematology Helpline Nurse Manager

apartmentCalderdale and Huddersfield NHS Foundation Trust placeHuddersfield calendar_month18/01/2025

Job overview

We have an exciting opportunity for a Nurse manager to join our oncology and Haematology helpline at Huddersfield Royal Infirmary.

The Nurse manager will be responsible for delivering the Helpline oncology and haematology service. They will provide a learning culture, delivering evidence based practice and co-ordinating the multidisciplinary teams to provide high quality patient experience.

They will lead in clinical practice in the department, ensuring that clinical standards are upheld and best practice is followed at all times.

You must have strong leadership and managerial skills as well as skills in developing services and staff. You must have substantial experience in oncology/haematology with the skills and knowledge of delivering SACT. You must be able to motivate and lead the whole team to ensure holistic and high quality care is delivered to patients and their families.

Main duties of the job

To provide professional nursing leadership for the helpline team.
To provide focus and vision for the nursing activity for the helpline and to lead the nursing.
The post holder has 24 hour responsibility for the day to day management of the helpline team
To be able to select, develop and motivate a team.
To lead a team towards local, divisional and Trust objectives.
To recognise, prevent and defuse potential areas of conflict and take a key role in the

management of the outcomes.

To be able to prepare and present reasoned discussion based on facts, convince others

and resolve claims for competing resources.

To work within the NMC code of professional practice and within policies, procedures

and guidelines of Calderdale and Huddersfield NHS Trust.

To take 24-hour responsibility of clinical leadership for the Helpline.
To act as a clinical role model, ensuring clinical expertise and practice is enhanced
To ensure the ward/department has appropriate Link Nurses and support the undertaking that role.

Working for our organisation

We understand that whether you’re just starting out or have plenty of experience, moving jobs can be

both exciting and daunting, but you’ve made a great choice in considering joining Calderdale & Huddersfield NHS Foundation Trust (CHFT). We are an exceptional place to work with remarkable teams of

hard working and dedicated clinical and non-clinical staff all delivering high standards of patient care.

Detailed job description and main responsibilities

To ensure an appropriate skill mix when planning rotas, delegating tasks, etc
To manage human and other resources effectively within budget allocation.
To supervise and deploy staff where and when necessary to meet the continuing needs of the services.
To undertake PDRs for team members.
To lead on the recruitment and selection of staff in line with Trust policy, within own

area.

To attend and participate in meetings as required, including providing feedback and disseminating information as appropriate.
To utilise information systems to plan and forecast future needs and ensure appropriate action.
To monitor sickness, absence and competence issues and implement Trust policies,

eg managing ill health, capability

To ensure systems are in place for risk assessment and minimisation, including promoting a “no blame culture” in order that incidents and near misses are reported.
To manage complaints at ward/department level.
To participate in the investigation of incidents/complaints as required, including preparing detailed reports/letters to complainants.
To participate in the supervision and teaching of pre/post registration students.
To ensure systems are in place to support staff in development, eg mentorship, preceptorship & NVQs.
To identify training needs for ward/department team.
To support the development of the ward/department team.
To ensure the clinical learning environment is conducive to effective learning.
To create and maintain networks beyond the ward/department, sharing good practice and information.
To promote and lead Patient and Public Involvement strategies in the clinical area.
To ensure patient information related to specialty is accurate, up-to-date and accessible

for patients.

To participate in research and the development of initiatives in practice and encourage
others.
To ensure clinical practice is evidence-based and act when standards are not being met.
To identify the need for, participate in and support others to participate in, audit, ensuring agreed results are implemented.
To lead in the standard-setting process, maintain consistency and take appropriate action where necessary.
To ensure benchmarking is an integral part of the ward.

Person specification

Qualifications/Training

Essential criteria

First level registration
Chemotherapy competent
Competent at accessing Central Venous Access Devices (PICC, Hickman, Port etc), Cannulation and Phlebotomy.
Mentorship / Preceptorship Qualification

Desirable criteria

Recognised teaching and assessing skills
Post registration qualification in oncology/haematology

Knowledge, experience & expertise

Essential criteria

Substantial post registration experience
Experience of working in the specialty of oncology and/or haematology
The ability to demonstrate comprehensive current acute medicine knowledge, skills and experience
Evidence of effective leadership and developmental work
Evidence of continuing professional development
Evidence of recent education in relevant field
Evidence of continuing professional development in the field of Respiratory and complex care
Demonstrate an understanding of current issues in health and social care
Up to date professional knowledge
Commitment to clinical audit, research and evidence based practice

Desirable criteria

Experience in research / audit
Evidence of innovative practice
Experience and facilitation of change management

Communication and relationships

Essential criteria

Excellent interpersonal and communication skills
Ability to prioritise workload and meet deadlines whilst paying attention to detail
Ability to work under pressure
Ability to work on own initiative and as part of a team
Problem solving and analytical skills
Demonstrate commitment to CPD
Education & Training skills
Self-motivating and the ability to influence others

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