Assistant General Manager, Band 6
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.
As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.
By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.
Job overview
The Assistant General Manager post is an exciting opportunity to broaden and strengthen operational experience and gain responsibility for a diverse service line of busy specialties within an acute Trust setting.
The role will focus on operational management of a service line of clinical specialities within a supportive, inclusive, proactive division. You will be responsible for day-to-day problem solving across all specialties, managing patient pathways to achieve access targets, managing relationships with internal and external stakeholders as well as opportunities to initiate high level strategic plans with the support of your line manager.
Main duties of the job- The post holder will hold responsibility for either sustaining or working towards delivery of the RTT 18 week target for all specialties
- Require you to be proactive in the management of the service line to support patients being seen within relevant access target time
- You will be responsible for day-to-day operational management of the service line, as well as direct line management of the Lead co-ordinators and the Urology Pathway Navigator
- You will be responsible for fostering strong relationships with clinical and non-clinical teams within the service line and the surgical division
- Develop independent problem-solving ability towards strategic decision making in order to deliver change initiatives and process efficiencies
Working for our organisation
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals.As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Detailed job description and main responsibilities
To support the Deputy General Manager and General Manager to achieve maximum wait targets across the Service Line.
To provide frontline day to day management of waiting lists for the division. To ensure that appropriate management systems are in place to provide accurate validated data quality. Providing advice, support, leadership and decision making for daily issues within these areas.
To develop business proposals and assist the Deputy General Manager and General Manager in the implementation of business plans, operational strategies and delivery of Trust objectives.
To assist the Deputy General Manager and General Manager in the development of single-issue business cases to support the development of the service.
To assist in achieving and maintaining the delivery of national and local access targets relating to in-patient, day case and outpatient waiting times. Ability to analyse complex and conflicting data from multiple sources. To support and monitor the team to achieve this.
To participate in a wide range of meetings and to represent the Deputy General Manager and/or General Manager as requested.
To contribute to the re-design, development and implementation of new processes within the speciality to improve patient pathways, access and quality of care.
To assist with the investigation of incidents and complaints relating to defined clinical areas and departments. To take appropriate action, formulating Action Plans for the Deputy General Manager and or General Manager.
Person specification
Qualifications
Essential criteria- Evidence of ongoing professional development such as attendance at management training (I Lead, I Manage)
Experience
Essential criteria- Experience of working within the NHS, ideally within an acute hospital environment
- Previous experience in a relevant specialty
- Staff management experience
Knowledge & Skills
Essential criteria- Able to prioritise own workload and that of others as appropriate
- Personally resilient and able to manage complexity and work in an ambiguous or changing environment
- Excellent presentational, communication and interpersonal skills
- Acts as a role model and are able to lead by example to ensure the Trust’s values and behaviours are reinforced throughout their area of practice.
- Tenacity to pursue goals energetically and succeed despite resistance
The health and wellbeing of our staff and patients remains the priority of the Trust. Vaccination remains the best chance we have of conquering COVID and the Trust encourages everyone to take up this offer.
Please note, this vacancy may close as soon as sufficient applications have been received, so please apply as soon as possible if you are interested. The Recruitment Team are unable to accept any applications after the position has closed on NHS Jobs.
Committed to safeguarding our community
If applicable for the post, all successful candidates will be required to pay for their own Disclosure and Barring Service (DBS) check. The cost will be £29 (standard checks) or £46 (enhanced checks), and will be recovered through two instalments from the candidate's salary.Please contact [email protected] for further information.
The Trust is a safeguarding employer committed to the safeguarding and promotion of welfare of children, young people and vulnerable adults and expects staff and volunteers to share this commitment. The Trust is committed to safe recruitment practices to protect children and vulnerable adults, and any appointment will be subject to satisfactory clearance.As part of the organisation's commitment to Safer Recruitment, candidates may request copies of relevant policies and procedures by contacting the Recruitment Team at [email protected]
Committed to supporting service personnel
As part of our commitment to support Service Personnel, Gloucestershire Hospitals NHS Foundation Trust, in collaboration with the Career Transition Partnership, offer a Guaranteed Interview Scheme for all qualifying Service and Ex-Service Personnel.To qualify for a guaranteed interview, candidates must meet the essential criteria for the post and be either a current member of the Armed Forces, or be within the two year period of resettlement. If this applies to you please email the job reference number and your AR number to the Recruitment Team at [email protected]
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