Medical Workforce Supervisor (Terms and Conditions)
We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us.We encourage all applicants to share their equality information with us.
Job overview
We are looking for an experienced Medical Workforce Supervisor (Terms and Conditions) to autonomously advise, support and oversee Medical Workforce coordination and administration activities, specifically relating to terms and conditions advice of Medical and Dental colleagues, recruitment initiatives and rota strategies.We need a friendly, efficient specialist who wants to make a difference across the Medical Workforce. We need a self-starter, someone who is respectful and confident and will autonomously investigate information to resolve problems. We need someone who goes the extra mile. The post holder will be a professional expert in this field and will relish an opportunity to steer and oversee Medical Workforce activities.
The role is extremely fast paced, and the post holder will need to always remain calm under pressure. The post holder will understand the terms and conditions of all doctor grades and will approach tasks with diplomacy and tact, advising on the medical terms and conditions of employment.
This is a fast paced, highly pressured role and will require an autonomous approach, excellent attention to detail and be a natural leader and role model. The post holder will be expected to train and ensure the team are confident and skilled in their job roles.
The role is hybrid and there will be a requirement to be in the office at least once-two times per week which will be in Hollins Park & V7. It's important that the post holder can get to these locations.
Shortlisting planned for: 17 March 2025Interviews planned for: 21 March 2025
Main duties of the job- The post holder will have responsibility to lead the team and deliver best practice on medical workforce terms and conditions. They will be responsible to operate a smooth function, interlinking with their peers, having oversight of activities, and ensuring crucial tasks are fulfilled in line with the Medical Workforce vision.
This role will also play a pivotal position in operational tasks and will provide coaching, training and support to the Medical Workforce Coordinators and Admin. The post holder will be a natural leader and ability to coach process and protocol across the Medical Workforce to build confidence and knowledge.
The post holder will need to be a dedicated team player and have knowledge and confidence in a range of medical terms and conditions. The post holder will advise, signpost and coach daily, using their expert knowledge across the Medical Workforce.The post holder will be working closely with internal functions and external functions.
The post holder will need to complete formal meeting notes for Medical consultation and draft policy changes and advocate Mersey Care values and policies to any grade doctor. Additionally, the post holder will grasp the deadlines within Medical workforce and be tech savvy to use systems and report on a broad range of matters and data.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities- The post holder will be autonomous and confidently advise on medical and dental terms and conditions and support to deal with any matters that arise.
- To oversee and fulfil responsibilities in relation to rota issues, locum work, bank, allocate as well as recruitment and pay queries.
- To work closely with internal functions to fulfil pay progression for medical staff.
- To manage and coordinate recruitment activities across all grades, to work closely with the CD’s and support to publish any specialty doctor, consultant roles any other grades to the Royal College.
- To coordinate the recruitment process and build on a relationship with the medical recruitment team. To support recruitment with moving to interview panel and responsible for setting this up entirely.
- To help and support in full, with any trust process and signpost / progress queries sensitively. This will include advising on any Trust process, such as, retirement, family friendly policies etc queries.
- To facilitate and adapt the medical recruitment bank, working closely with internal colleagues and working towards building SOPs.
- To make the relevant medics aware of any trust changes such as, outcome to consultation, new / amended versions of policies and procedures.
- To advise, uphold and sign post colleagues to Trust and Lead employer policies and procedures and work on any minor cases with the BMA queries such as pay queries / overpayment to resolve. This will involve working closely with payroll.
- To support the needs of improving lives of resident doctors and assist in any actions required and spends.
- Work together with internal allocate team members for the medics to implement any changes that occur to working practices via new policies/strategies or system requirements / pay scales etc.
- To work with medical recruitment with any contractual queries, IAT/ acting up process and forms are complete and being followed.
- To work closely with agency and understand the locum work undertaken and ways how to reduce external locum spends by direct engagement knowledge.
- To use and oversee the medical TRAC - assist in the advertisement of any medical related role and guide and assist any hiring manager with the TRAC process.
- To oversee section 12 process to ensure it is administered and processed accordingly.
- To manage and produce a reporting process monthly to highlight TRAC recruits, such as new starters, leavers, and any on long term sickness.
- To confidentially deal with sensitive data and escalate any issues to Lead Employer in relation to any doctors on rotation including sickness absence.
- Communicate with the Dental team and look at funds / budget in conjunction with the Deputy Medical Workforce Manager Lead, escalating appropriately. To work with the Medical Workforce Supervisor (Education) to look at education for dentists.
- Ensure the Medical Workforce relevant inbox is being actioned, oversee items coming in and prepare any relevant SOPS / KPI’s.
- Ensure the team are responding to queries speedy, efficiently and in line with Trust values.
- To remain confidential and communicate sensitively with any Medical Directors or relevant Lead in respect of trainees/medical students in difficulty and to liaise with all relevant parties.
- Ensure the escalation procedure to the Medical Workforce Manager Lead is followed. To ensure and uphold lead employer process and procedure, direct and coach managers and supervisors.
- To oversee the medical workforce coordinators and have weekly meetings to ensure tasks are completed. Organise and manage the daily duties of the Medical Workforce Coordinators and ensuring the team is running smoothly.
- Work on own and initiate with minimal supervision, prioritising workload, exercising judgments and initiating actions to resolve problems when necessary.
- To be part of any other role as and when required by the Medical Workforce Lead and Medical Workforce Deputy Lead or any other relevant lead.
Person specification
Knowledge/Experience
Essential criteria- Demonstrate a good understanding of the medical workforce function
- Terms and conditions knowledge
- Experience of presenting information in different formats
- Experience of dealing with sensitive information
- PACE
- NHS experience
Qualifications
Essential criteria- A relevant degree or working towards
- CIPD Level 3
Values
Essential criteria- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential criteria- Effective verbal and written communication and influencing skills
- Effective presentation and organisational skills
- Able to communicate information to staff at all levels of the organisation
- Effective negotiation skills
- Able to maintain confidentiality and deal with situations in a sensitive manner
- Able to maintain professional relationships
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.
Should you require a reasonable adjustment to our recruitment process please email [email protected] to ensure that measures can be put in place to support you.
We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.
The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email [email protected]) with their application number once they have completed their DBS application form.The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.
Flexible working requests will be considered for all roles.
Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.