Customer Service Assistant - Attractions
What you'll bring to the team:
Fancy helping us to unleash over 1000 years of excitement, discovery and jaw dropping unique experiences for our guests? Join the Attractions and Events team as an Attractions Host and start your greatest adventure!
You will be involved in our Legend of the Trebuchet show-walking within the wheels as well as helping the operational side of our other thrilling offerings. Reporting to the Attractions Manager you will assist with the day to day operation at Warwick Castle playing a major role in creating memorable experiences for all our guests.
This role has heaps of variety to keep you interested, no two days are the same, from being a part of The Legend of The Trebuchet show, supporting guests and managers at our shows and reporting any Health & Safety concerns.
You’ll also ensure the highest quality of Guest interaction and experience is delivered and support with our evening offering of shows/events as and when required.
This is a seasonal contract. Flexibility is needed as shifts will include weekends and bank holidays.
Qualifications & Experience:
- Excellent Customer Service
- Good positive attitude
- Passion for the castle & guests
- Physically able to be a part of the winding team for the trebuchet
- A friendly and welcoming personality
- Understanding the importance of Health & Safety within our workplace
Benefits:
Alongside becoming a guide in creating magical memories, we also offer:
- Monthly Bonus based on guest satisfaction
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range: GBP £11.54/Hr.