Housing Officer - General Needs Level 1
Service Care Solutions Ltd City of London Part-time
One of the largest housing associations in the UK is seeking an experienced Housing Officer to manage a designated patch of 150-200 residents in London. This is a varied role with a range of responsibilities, ensuring that no two days are the same.
You will be providing an excellent housing management service while supporting and engaging with residents to ensure their needs are met.Job Title – Housing Officer
Location – London N1
Contract – Temp ongoing
Conducting anti-social behaviour ASB interviews and setting action plans
Overseeing void management, including taking back properties, advertising, and re-letting
Conducting inspections for mould and damp
Home visits to residents and addressing their concerns.
Conducting estate inspections to maintain a high standard of living for residents.
Managing and ensuring repairs are carried out effectively.
Strong communication and customer service skills
Knowledge of housing law desirable
Housing-related qualifications desirable
Ability to manage competing demands and work under pressure.
Experience handling customer complaints desirable
Problem-solving skills and accountability for work
You will be providing an excellent housing management service while supporting and engaging with residents to ensure their needs are met.Job Title – Housing Officer
Location – London N1
Contract – Temp ongoing
Hours – 35
Role summary – One of the largest housing associations in the UK is seeking an experienced Housing Officer to manage a designated patch of 150-200 residents in London. This is a varied role with a range of responsibilities, ensuring that no two days are the same.You will be providing an excellent housing management service while supporting and engaging with residents to ensure their needs are met.
Key Responsibilities:
Managing rent accounts and ensuring timely paymentsConducting anti-social behaviour ASB interviews and setting action plans
Overseeing void management, including taking back properties, advertising, and re-letting
Conducting inspections for mould and damp
Home visits to residents and addressing their concerns.
Collaborating with internal departments to resolve housing-related issues.
Liaising with external stakeholders including local councils, MPs, and social servicesConducting estate inspections to maintain a high standard of living for residents.
Managing and ensuring repairs are carried out effectively.
Setting up resident accounts and providing support to colleagues
Requirements:
Previous experience in a Housing Officer roleStrong communication and customer service skills
Knowledge of housing law desirable
Housing-related qualifications desirable
Ability to manage competing demands and work under pressure.
Experience handling customer complaints desirable
Problem-solving skills and accountability for work
Respect for diversity and the ability to work inclusively with different stakeholders.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
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About Us
The team comprises 5 permanent housing officers and one lead officer delivering intensive housing...
London, 2 mi from City of London
Neighbourhood Housing Officer - Tenancy Management
• Public Sector
• Local Authority
• Resident Services
• Full Time - Monday to Friday, 9am to 5pm, 35 hours per week
• Temporary Role - 3 months with likely extension
• £20.52 per hour PAYE...