[ref. q5051120] University of Plymouth - Accommodation Administrator (Social Media and Marketing)

apartmentUniversity of Plymouth placePlymouth calendar_month 

Join Our Vibrant Accommodation Services Team!

About the role

Are you passionate about creating unforgettable student experiences? Do you want to develop your marketing skills while helping students transition into university life? If so, we want to hear from you!

At Accommodation Services, we manage nearly 1,800 on-campus bedrooms and support students living off-campus in Taunton and Treliske. We’re looking for an enthusiastic and creative individual to join our team and guide students through every step of their university journey—from choosing their accommodation to thriving in campus life.

What You’ll Do:

  • Lead the Way at Open and Applicant Days
You’ll play a key role in showcasing our accommodation at university events. From decorating show flats (imagine adding a festive touch for Christmas!) to organizing our stand, updating materials, and coordinating student ambassadors, you’ll bring energy and enthusiasm to every event.

You’ll even present to prospective students and their families, helping them envision life on campus. (These events include about 10 Saturdays a year, with planned time off in lieu.)

  • Be the Voice of Accommodation on Social Media
You’ll manage our social media channels, sharing photos of life in halls, promoting key deadlines, and answering queries. Your posts will inspire and engage prospective residents, building excitement about their upcoming adventures.
  • Make Clearing & Arrivals Seamless and Fun

During the crucial clearing and arrivals periods, you’ll ensure students have all the information they need, from practical tips to fun insights about city life. You’ll also support campaigns designed to help first-time residents feel confident and excited.

  • Keep Residents Connected and Engaged
Once students move in, you’ll keep the buzz alive through social media competitions, giveaways, and timely updates. Whether it’s promoting events or answering queries, you’ll help foster a strong sense of community.
  • Shape Our Digital and Print Presence

Collaborate with the university’s marketing team to keep our website and prospectus content fresh, engaging, and on point. You’ll help ensure our materials reflect the dynamic and supportive experience we offer.

What We’re Looking For:

We’re seeking someone who’s organized, adaptable, and ready to bring fresh ideas to the table. Strong administration and IT skills are essential, but just as important are creativity, enthusiasm, and a willingness to explore new social media trends.

Why Join Us?

You’ll be part of a close-knit team that values collaboration, innovation, and student success. This is a fantastic opportunity for recent graduates or anyone looking to build a career in a fast-paced, people-focused environment.

Interested? Have questions? Get in touch to learn more about how you can help us make every student feel at home.

Apply now and help us shape the ultimate student experience!

Due to the nature of the role, unfortunately we are unable to accommodate working from home.

For an informal discussion to find out more about the role then please contact Lucy Finch: by email at lucy.finch@plymouth.ac.uk

For more information about the job and the person specification, please refer to the job description.

This is a full-time position working 37 hours per week on a permanent basis.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, and experience elements of the job description in your supporting statement.

Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Anticipated Interview Date: Monday 24 February 2025

Our Offer

When joining us, you will receive:

  • Generous annual leave: 25 Days Annual Leave plus Bank Holidays & Closure Days
  • Generous pension scheme
  • Cycle to Work & Electric Car Scheme
  • Employee Assistance Programme
  • Development opportunities
  • Enhanced family leave
  • Flexible working
  • Retailer discounts
  • On-site nursery

A summary of our comprehensive benefits can be viewed here.

Additional Information

The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.

We particularly welcome applicants from under-represented communities at the University of Plymouth, such as people with disabilities, ethnically diverse and LGBT+

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