[ref. b81686522] Clinical Healthcare Support Worker - Band 3 ENT OPD - NHS
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.
As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.
By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.
Job overview
We are looking for a friendly, enthusiastic and motivated Clinical Healthcare Support Worker to join us in ENT Outpatients. You will be working as part of a multidisciplinary team to ensure a good standard of care for our patients. We look after a variety of patients, including those with a range of head and neck conditions.You will have the opportunity to work with various members of our multidisciplinary team, including Nurses, clinicians, CNS team, speech and language therapists and dieticians to provide treatment to individuals.
This job will require you to work across both our Gloucestershire Royal site and our Cheltenham General site.
We work Monday - Friday 8am - 6pm. We offer various different shift patterns to make sure that clinics are staffed appropriately throughout the week.
Main duties of the job
As a Clinical Healthcare Support Worker in ENT Outpatients, you will be expected to work as part of the clinical team, working towards ensuring the best care for everyone. We work in a busy department so you will need to be flexible, adaptable and have a willingness to learn.
You will need to ensure that clinic rooms are prepared before a clinic starts and after it finishes, as well as ensuring that all equipment is cleaned and ready to use, according to trust guidelines. You will be need to be able to take observations of patients, and assist them with any pre-operative screening that's necessary.You will also have the opportunity to assist in ultrasound clinics, participate in carrying out smells testing and you will receive training to be able to participate in our minor - ops clinics.
Working for our organisation
We have an enthusiastic and engaged team in our ENT outpatient department. We strive to deliver safe and effective care to all patients working as a cohesive team. We have a diverse team who all bring varying experience and skills to the department.
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals.As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Detailed job description and main responsibilities
As a Clinical Healthcare Support Worker in the ENT Outpatient department, you will be expected to:
Work both autonomously and as part of a team to ensure the smooth running and service delivery within the department.
Work alongside Nurses, Doctors, Consultants and other members of the multidisciplinary team to ensure our patients' recieve high standards of care.
Be able to navigate our IT systems, both TrakCare and EPR.
Ensure that equipment is cleaned appropriately, according to Trust guidelines.
Demonstrate good verbal and non-verbal communication skills, especially as some of our patients will have communication difficulties.
Person specification
Qualifications
Essential criteria- Certificate in Adult Literacy and Numeracy or equivalent ie. GCSE Maths & English
- Care certificate or equivalent
Experience
Desirable criteria- Appropriate experience in a Healthcare setting
Knowledge / Skills
Essential criteria- Good verbal and non-verbal communication skills
- Knowledge of basic Nursing care
- An understanding of using IT systems (Trakcare and EPR)
The health and wellbeing of our staff and patients remains the priority of the Trust. Vaccination remains the best chance we have of conquering COVID and the Trust encourages everyone to take up this offer.
Please note, this vacancy may close as soon as sufficient applications have been received, so please apply as soon as possible if you are interested. The Recruitment Team are unable to accept any applications after the position has closed on NHS Jobs.
Committed to safeguarding our community
If applicable for the post, all successful candidates will be required to pay for their own Disclosure and Barring Service (DBS) check. The cost will be £29 (standard checks) or £46 (enhanced checks), and will be recovered through two instalments from the candidate's salary.Please contact [email protected] for further information.
The Trust is a safeguarding employer committed to the safeguarding and promotion of welfare of children, young people and vulnerable adults and expects staff and volunteers to share this commitment. The Trust is committed to safe recruitment practices to protect children and vulnerable adults, and any appointment will be subject to satisfactory clearance.As part of the organisation's commitment to Safer Recruitment, candidates may request copies of relevant policies and procedures by contacting the Recruitment Team at [email protected]
Committed to supporting service personnel
As part of our commitment to support Service Personnel, Gloucestershire Hospitals NHS Foundation Trust, in collaboration with the Career Transition Partnership, offer a Guaranteed Interview Scheme for all qualifying Service and Ex-Service Personnel.To qualify for a guaranteed interview, candidates must meet the essential criteria for the post and be either a current member of the Armed Forces, or be within the two year period of resettlement. If this applies to you please email the job reference number and your AR number to the Recruitment Team at [email protected]
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