Lead Counsellor for Adult Counselling and Patient Support Services
A Vacancy at Moorfields Eye Hospital NHS Foundation Trust.
This is a very exciting opportunity to join the team at Moorfields as we continue to develop our integrated patient support services strategy to shape how we deliver holistic care and wellbeing to our patients. Our core purpose is Peoples' Sight Matters, and this purpose is driven by our values of Excellence, Equity and Kindness.
The role of lead counsellor for the adult counselling service will be an integral leadership role not only in the provision of specialist counselling for adults with life long ophthalmic conditions and sight loss but leading the implementation of the strategy across the services that work together to support the psychological wellbeing of our patients.
To lead on the provision of the adult Counselling service as a key member of the Integrated support services.
Provide line management to the other counsellors/staff members within the service ensuring team members are supported and developed in their roles.
Lead of the wider development of the patient support services
Lead on the promotion of the service by working with the multidisciplinary team to identify appropriate patients/clients requiring counselling and support.
Case manage and provide patients/clients and their families with individual counselling and emotional support according to their individual needs and requirements.
Lead across the patient support services to collaborate on new innovations and developments to provide excellence in care and experience for our patients
Develop a learning environment in the service to develop the provision of clinical placements for developing counsellors.
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:- Salary including High-Cost Area Supplement
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Easy and quick transport links
- A range of attractive benefits and discounts
- Access to Blue Light Card and other NHS Discount Schemes
- Free Pilates classes
- Full support and training to develop your skills
- Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Clinical
Case manage and provide ongoing counselling to patients, and to provide support for patients in matters regarding their treatment options and choices.
Provide counselling for patients with ocular cancers, life threatening conditions, facial disfiguring/sight threatening conditions in line with current local and national policy initiatives.
Safety and Quality
Lead on the development and implementation/maintenance of BACP Organisational accreditation in order to develop a learning environment for clinical placements for developing counsellors.
Ensure that the service continues to develop utilising key data including but not limited to:- Patient experience
- Patient outcomes
- Capacity and demand for the service
Leadership / Professionalism and Integrity / Teamwork
To represent and promote Moorfield’s world class values of Excellence, Equity and Kindness
Adhere to the British Association of Counsellors and Psychotherapists (BACP) or UK council of psychotherapy (UKCP) guideline requirements on training by attending relevant training and courses
Communication
Develop and maintain effective working relationships with a wide range of people across the organisation and externally.
Use complex negotiation skills with a wide range of people to support positive outcomes when introducing new developments and improving existing ones.
Utilise a range of communication skills to explain strategy and organisational decisions to all staff working within the Trust
This advert closes on Sunday 19 Jan 2025