Service Advisor

30k basic, 35k ote + benefits

YOLO Recruitment is currently looking to recruit a Service Advisor / Aftersales Advisor to join our client’s dealership in Southend on Sea.

You will need to have experience as a Service Advisor / Aftersales Advisor and a full UK driving license.

• Deal with customer needs face-to-face and over the phone with a professional and friendly approach
• MOT and service scheduling
• Updating customers with vehicle progress, monitoring all work to ensure that it is completed by the times required and to report any likely delays to the customer
• Clarify for the customer and workshop the basis for the repair – Retail / Warranty / Contract
• To promote additional workshop services/repairs where applicable
• To ensure parts are ordered/requisitioned once relevant authority is received
• Inform customer of outstanding campaigns and arrange for work to be completed

• Excellent customer service skills
• Excellent interpersonal, verbal and written communications skills
• Proven organisational and administration skills

Hours for the Service Advisor / Aftersales Advisor : Monday to Friday 8.00 – 6.00. every other Saturday 8.00 – 1.00.

To apply for this Service Advisor / Aftersales Advisor role, please send your CV to Katy at YOLO Recruitment.